4 Replies
10 Have this question
Question
Solved

Lives not reloading in Scrubby Dubby Saga?

We have noticed that some players are experiencing a problem with their Lives not refreshing whilst playing on Facebook or King.com 

Please note that this does not appear to be affecting mobile devices. 

We are currently looking into this and we hope to have an update for you soon! 

Thank you :-) 

Cezdiamond Asked five weeks ago
Answers

This is a problem with Chrome interface. I have reported it multiple times to King and told them exactly what the problem is and no response except finally they told me to quit reporting as it wasn't going to make them work any faster!!!!!!Pathetic response to a problem. They keep acting like it is only a few people when all of Chrome is not working through Facebook. Everyone knows you can use Firefox but I don't want to upload another browser to my already full computer!!

1 Comments
4 Likes
Five weeks ago
1 Comment
Comments
Thank you Rachel... I don't think the problem is chrome... the problem is the game! Why have I played since the day before with chrome, and the day after I haven't? The problem is with some Scrubby Dubby Saga update! I'm playing with other Kings games with chrome and I haven't any problem!
Nicoletta Bordig Five weeks ago

You can not write a comment. Either you must sign in or the commenting is closed.

I have not been able to play for over a week. It continues to say I have 0 lives, no matter how long I wait. (using Chrome) I have tried to ask for lives from friends. Gives the message that there is an issue and then a message that there is no internet connection.

1 Comments
1 Likes
Five weeks ago
1 Comment
Comments
Thanks for sharing, we are working on this.
Cezdiamond Five weeks ago

You can not write a comment. Either you must sign in or the commenting is closed.

The problen description above is not accurate, at least in my case. I can play on Facebook using Firefox, but not with Chrome. On mobile devices I can play, but sending/receiving lives from friend sometimes works, sometimes doesn't.

1 Comments
0 Likes
Five weeks ago
1 Comment
Comments
Hi Juanjo- The problems reported all appear to be on desktop and we have noticed that in many cases the players are using Chrome. We are working to fix this as soon as possible. Thanks!
Cezdiamond Five weeks ago

You can not write a comment. Either you must sign in or the commenting is closed.

I'm using Chrome. It says "Full" and 0 lives, it's been like it for probably a week. I even tried buying 10 gold pieces to see if I could buy lives, and although the transaction was apparently successful, the coins were not credited.

I lost a lot of progress on Candy Crush Jelly Saga at the same time, I was sure I'd won several levels but ended up having to do them again. It's like King's servers glitched.

1 Comments
0 Likes
Five weeks ago
1 Comment
Comments
Thanks for sharing, we are looking into this.
Cezdiamond Five weeks ago

You can not write a comment. Either you must sign in or the commenting is closed.

Do you know the answer?