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Pet Rescue Saga..for the past few days the game is not loading..it just keeps running

Pet Rescue Saga..for the past few days the game is not loading..it just keeps running

haynaku Asked two weeks ago
Featured Answer

Hi @ll,

Thank you for all your contributions here on King Care.

I am sorry that Pet Rescue Saga still isn't loading on your PC's after trying our recommendations..

Our Game Studio is looking into this since more players have also done the necessary on their PC's but can't get their game to load either. 

I will keep you informed here.

Kindest regards and have a great day,

Tony - King Care Team

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One week ago
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My pet rescue saga hasn't open since Wednesday evening the 22nd. I would like to know what is going on to, this is so ridiculous that its been down this long, why doesn't someone just come on here and tell us what is going on

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Two weeks ago
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I don't know the answer either having same problem for 3 days now

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Two weeks ago
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Still have the same problem going on 5 days maybe 6 just says running

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Two weeks ago
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So have they discontinued Pet Rescue Saga, I would really like to know, so I can remove it. I am so tired of no one answering our questions, it has been 6 and a half days since I have been able to get it to work. This is the only game I really love to play, please will someone give us an answer, Bring the game back pleaseeeeeeeeeeeeeeeeee!!

2 Comments
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One week ago
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They have told me that they don't have a answer for the problem and they are looking into it. But to go to King.com and play for now. None of this makes any sense. I think that they just don't want anyone to win the bonuses. I was about 7,000 points from 150,00 winning the big bonus and then all this B.S. I'm not sure what to do except to play on King.com.
Ruby Howard One week ago
I went to King. com to play and its the old version and it started me from the the 1st level this sucks big time
Lynn62 One week ago

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Don't know the answer, but I'm having the same problems.  What is going on?   Anybody know?

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Two weeks ago
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geez king! ur supposed to be monitoring these forums and i would think u would at least let us know that we're not alone and that ur addressing the problem! this does not make happy customers! 

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Two weeks ago
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Michal Cox will that help if I am playing on PC ?Because that looks like for Phone help. Thank you

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Two weeks ago
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same thing happened for me with alpha betty - some can get on - some can't - 3rd day now I've been off - tried different browsers - all are updated - everything cleared - 

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One week ago
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It has to be an issue specifically with Pet Saga, because I play other King games, and they're running just fine.

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One week ago
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ok i found some things out. they first said to try different browsers; which didn't solve my problem. then i followed this link:  https://www.youtube.com/watch?v=bIYE7aW5jcE 

this is a youtube video from king. 

they wouldn't let me send an email to support (lovely) which ticked me off a little but made me dig further! lol i found the above info from the fb app page in chat! 

hope this helps others!

2 Comments
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Two weeks ago
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nope still not loading. still says running. been like this for 4 days. getting fed up. Ive tried everything they said and doesn't work.
Ruby Howard Two weeks ago
please see the corrected link i posted below.
Michal Cox One week ago

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Still not working I am so frustrated I have downloaded way to many browsers non of them work either. Still just says Running I play on computer. I deleted the game still not working Come on King answer our questions. Other games work fine I also have Game Room does the same thing

 

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One week ago
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Oh my Gosh still another day without Pet Rescue Saga, this is so stupid, it has to be in the html coding that is not allowing the game to load, please it has been 8 days now, nothing works that have been suggested to do. I swear this will be the last game I ever play again, you get hooked on something and then its gone. I played on facebook, on Chrome on windows 10 PC,  it worked fine until 11-22-17, now nothing

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One week ago
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The thing with that is your stuck at the end of the road, when you don’t have friends on their to unlock the next level. I know as I have already done it, but thanks anyway 

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One week ago
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I cannot load Pet Rescue on Facebook (PC) either.  It has been around 2 weeks now.  It loads on my phone through Facebook, but not my PC. I have tried all the recommendations and nothing.  I love Pet Rescue I am as far as you can go on it with only a few left before they make new ones.  I miss playing this on my PC, because my phone is not big enough.

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One week ago
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Edited one week ago
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I have been waiting patiently still not fixed been down for 3 weeks now!!! Come on King figure this out ASAP

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Four days ago
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i should've double checked the link.. try this one:   https://www.youtube.com/watch?v=OESCE4Jj2tU&feature=youtu.be

that is specifically for computers. sorry about that. 

2 Comments
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One week ago
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Edited one week ago
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That does not work Michal Cox, alot of us have tried all of that , with no success
Betty Weeks One week ago
i tried it also with no luck. thought maybe others would have some better luck than i did! lol but at least it gave us something to do! lolol
Michal Cox Five days ago

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Go to King.com.  you can play the older version of the game, but at least you are playing and getting coins.  Its not the same as facebook version, but it works.  hope this helps.  King told me they are working on a fix, but don't know when it will be fixed.

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One week ago
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Still not working has not since 11/22/2017 I wish they would get this problem fixed asap. So I still cant play and this sucks. Playing the old game doesn't even go as high as I was. It says under construction when I know new levels have been made the last level it shows it 1827 help

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One week ago
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Hi @ll,

Please rest assured this is still being investigated.

Thank you for your patience,

Tony

2 Comments
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One week ago
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Unbelievable...going on two weeks and no resolution. :(
Dianna Akin Six days ago
Are the people still playing Pet Rescue Saga using their phone and tablet and everyone trying to access game using their PC or laptop cant load Running... for over a week? Could the Game be programed for Phones and Tablets not PC's. Is their a fix for this?
Beverly Stone Four days ago

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