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Is your diamond counter not working in Diamond Diaries Saga?

We have seen a few threads regarding this feature not working properly and we are sorry about that! We are currently investigating this and we hope to have an update for you shortly :-) 

If you are also experiencing this problem please comment below. 

Thank you! 

Cezdiamond Asked two months ago Edited two months ago
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Same here - it worked fine for about a day, then disappeared and now it’s back with a negative amount

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Two months ago
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Thanks for letting us know!
Cezdiamond Eight weeks ago

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@Cezdiamond Thank you for merging this post. This will help a lot. :)

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Two months ago
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Just wondering if there is any update as yet
Jaz Kerry Two months ago
I noticed it today
Allison Hauser Two months ago
Guessing not then, I have tried everything suggested in the emails and I know its linked to when you complete the diamond challenge and get the gold after that if never supplied a new diamond counter any update would be good
Jaz Kerry Two months ago
The diary counter came back after the game went offline, however that only lasted a few hours or so and now not only has the counter gone again but so did the 2 boosters and the hammers I had ...
Jaz Kerry Two months ago

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Mine are adding backwards so I never receive the rewards 

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Two months ago
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@Cezdiamond, 

my counter yesterday was going backwards just as Lisamw72 wrote above.  It was at like a negative 2000 and it kept saying that I won rewards but never gave me anything.  Today the counter is gone!

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Two months ago
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Well it worked for awhile and now it's gone again - waited several several levels but no new diamond counter and while when i first log in the race is showing, as soon as i try a level it's gone as well.

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Five weeks ago
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Hello Celos. I will let them know for you. I can pass it on for the Moderator to inform the Studio that it is on the fritz again. :) No problem at all. Have a great day and thank you for writing!

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Five weeks ago
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I'm having this issue too. I played through several levels to see if that would trigger it but it didn't. Hopefully it gets fixed soon :)

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Three weeks ago
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