Lost your connection to Facebook on an iOS device?
Hello all,
If your mobile game is not showing the same level as your Facebook account, or if you’re not seeing your messages or friends list, it’s possible that your game has lost its connection to Facebook.
There are a few things we can try which normally resolve this problem so please follow the steps below in order to reconnect the game:
1. Please download the latest version of the Facebook app an also the game from the iTunes Store.
2. Check if you have the latest iOS software on your device.
3. Force close all apps and restart your device: http://support.apple.com/en-us/HT201559
4.Try to connect to a WiFi connection instead of using your cellular data.
Please note: If you have recently changed your Facebook password, this needs to be updated on your device as well. To do this, please remove the connection to Facebook via the settings menu in the game, log out from Facebook on your device, and then connect again with your new password.
Check out this video that will show you how to complete some of these steps:
Kind regards,
King Care Team
- Candy Crush Soda will not connect to Facebook from ipad. CC Saga does connect.
- My game start zero again
- How to sync Facebook to app?
- Why?
- My pet rescue apps in iphone cannot connect to FB apps
- Show 112 more
- Playing Farm Heroes Saga: When I'm connected to Facebook I see no friends.
- Not connect to facebook
- How do I sign on a different user
- not connect with facebook
- Facebook error!
- Cannot connect to Facebook
- FB connection
- ios Facebook connectivity problem
- Can't log in to Facebook again.
- Can't connect My FB
- I cannot log in to my Facebook account
- Facebook connection
- Can't login FB
- pet saga on phone
- Accidentally deleted candy crush soda saga
- Logging via Facebook
- Connection problems
- Can't connect to Facebook
- Can't connect ti facebook
- CANDY CRUSH SAGA
- Bubble Witch 2 Saga on iPhone 6 has given me an error message for months that there is no internet c
- I can't connect to Facebook on Candy Crush Soda??? Lost connection 2 weeks ago and now I can't
- Back to level one on my ipad
- Candy crush saga
- Cannot connect to Facebook through Candy Crush App on Iphone 6.
- Can not log into Facebook on Candy Crush Soda Saga through my phone?
- Don't have access to the kingdom
- Trouble with reloading to present level with new phone
- level
- log on problems
- Sync levels between iPhone and ipad
- App says I have no internet connection, tried everything, even deleted & reinstalled. No Luck
- Can't connect to Facebook
- Unable to log into facebook on my mobile
- Can't connect to Facebook
- Connect with facebook CandyCrush?
- Papa pear won't sync on my iphone
- How do I restore my levels???
- need to sync Candy Crush on a tablet with CC on my desktop
- Soda Crush level resetted to level 1
- Why can I no longer see the scores of my friends on Alphabetty Saga? I'm connected to Facebook.
- I can't connect with FB on my device anymore, I have not changed my details!
- I haven't been able to spin the wheel in 3 days, and I had 255 lives and now I have 5, I'm so lost
- Connect to Facebook not working
- soda is stuck on level 937 on Facebook but on my iPad is on level 985
- I'm signed on Facebook no problem.
- I cannot connect to Facebook through my IOS Farm Heros Saga.
- Candy Crush Soda on pc will not progress to actual level I am on.
- Connection problem with my facebook account
- Will they fix the King login?
- My computer and phone will not update and sync to the level on my tablet. This started a week agp
- Syncing Issues w/Facebook
- Synching devices
- Lost my Facebook friends
- None of the candy crush gamed on my ipad will connect with facebook.
- my level has gone back to 1 after latest iphone update
- Candy Crush has reset
- My app and Facebook account are out of sync
- Games crashing
- Missing profile
- Candy Crush Soda will not progress
- Game Loading
- Can't Connect to Facebook or login
- How do I get all my devices to sync?
- how to download my current game onto a different device and save my progress
- Candy Crush
- I play candy crush saga on my I pad and I phone.
- iPad Notifications
- Internet connection failed
- I lost my progress on my ipad, what can i do?
- Lost my candy crush soda levels on Ipad
- Cannot log into Facebook from the game, lost my friends and have unknown friends
- I have lost all my progress on Candy Crush Saga and Soda on my iPhone. How do I get it back
- Facebook Connection
- Got high score on my phone!! But it's went back to game 1 on my iPad please help
- lost my friends and boosters
- Progress
- Connecting to Candy Crush on my iPhone
- connection issues
- for 2 days now I have not been able to connect to fb through Candy Crush. It just keeps going to th
- I log on to app on iPhone it is synced correctly yet it wont sync progress on computer
- Wrong level
- My friends are not showing up on my ipad today
- I am now 3 steps ahead on ipad (candy crush) why not on laptop?
- When I try to play farm heroes super saga on my iPad it keeps shutting off on me?
- No new life
- I can't sync the games on FB
- Login to Facebook
- not really connected to facebook on ios
- I cant connect to facebook
- My new iPhone is not connecting to my account. It claims to be connected to Facebook.
- Cannot get candy crush and Facebook to attach. Deleted apps and reinstalled. Updated all. Nothing.
- Can not connect to Internet to play pyramid solitaire saga
- Sync Issues
- candy crus saga can't connect to Facebook on mobile device, lost all my levels (1737)
- How can I synch ipad to PC via Facebook?
- Can not connect to face book so are not getting lives from friends.
- Level achieved lost.
- 1311164827 game id completed level 275- since update can not go any further.
- Candy Crush Soda Saga
- Candy Crush Saga issue on Ipad
- I want to connect to facebook while playing pet rescue on my apple iPad
- Phone level 1423 ..New Laptop ..how do i get that level
- How can I sync phone and tablet to same level
- Game is not syncing
- Facebook And IOS
- How do I synchronise my I pad and I phone for pet rescue
- Unable to ask for tickets
- Can't see my friend's level progress
- I am in level 1050 with king account but my facebook is at 456 how can i sync both accounts
- Bublewitch 2 - Cannot connect to Facebook as it says connection failed. Cannot brew any potions
NOT WORKING AND THIS IS NOT THE ANSWER TO MY QUESTION I HAVE TRIED EVERYTHING !
You can not write a comment. Either you must sign in or the commenting is closed.
Lost my connection to FB from my kindle and keep getting "you don't have access to the kingdom" every time i try to connect. it's been days.
You can not write a comment. Either you must sign in or the commenting is closed.
Im having the same problem. I wrote the admin today.
You can not write a comment. Either you must sign in or the commenting is closed.
I have followed all your tips but I still have the same problem: lost all my levels of candy crush soda.....
You can not write a comment. Either you must sign in or the commenting is closed.
I have the exact issue. Frustrating!!!!
You can not write a comment. Either you must sign in or the commenting is closed.
I have the same problem
You can not write a comment. Either you must sign in or the commenting is closed.
This didn't work for me, my iPhone 5C version of Diamond Digger works (loads and connects with no problem). Diamond Digger will load on my iPad mini only if I play it without a facebook connection (meaning no wi-fi because if wi-fi is available it attempts to connect when loading and then proceeds to get stuck in an endless cycle). This happened after the latest update to Diamond Digger.
You can not write a comment. Either you must sign in or the commenting is closed.
I have 2 other little tips which you can try to resolve the issue. The first is to try to send your progress from Facebook to your device. From Facebook, simply click the “Play on Phone” button in the left corner of the map screen. This will send a notification to your device which you can click and prompt a connection. You can also, open the Facebook on your mobile device and in the settings menu, find the game in the apps section and click on it. This will automatically open the game and also sync the game progress.
I hope that these help.
You can not write a comment. Either you must sign in or the commenting is closed.
I've tried all the tips above including opening the app from Facebook. Everything is updated and still not connecting my progress.
You can not write a comment. Either you must sign in or the commenting is closed.
I was playing level 1476 and something happened. I was asked to reconnect to Facebook, which I did. Once I reconnected I lost about 160 levels. Scrolling thru worlds I have the stars but no numbers associated with them. I am wondering if there is a way to restore my levels.
You can not write a comment. Either you must sign in or the commenting is closed.
I lost my game. I would need that someone confer my old progress on Facebook. Patience.
You can not write a comment. Either you must sign in or the commenting is closed.
Johnny, I believe that I asked my issue in the wrong way. I would like to transfer my progress from my Google Play Games to my iPhone 7, or is that possible?
You can not write a comment. Either you must sign in or the commenting is closed.
I have the same problem but only with Farm Hero Saga, all other games connect. Nothing I do will make it connect. Yet when I click the ask question button it takes me straight her on the working Internet. I feel this is a problem on Kings end and they won't fix it.
You can not write a comment. Either you must sign in or the commenting is closed.
I need a refund. Urgent
Who where do i contact other wise my lawyer will make contact
You can not write a comment. Either you must sign in or the commenting is closed.