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Level changing on Candy Crush? Not getting the same amount of moves as your friends or as on videos?

EDIT 16/10/2018 - Hi everyone, please note that there is no test anymore. All levels have been adjusted and all players will now receive the same amount of moves.

You might still see different amounts of moves on videos, but that would be because the videos were recorded before the levels were reviewed and their amount of moves changed.

Thanks again for all the feedback!

---------------------------------

If you are wondering why the amount of moves changed from one day to another or if you are wondering why you have less moves than your friends, husband, colleagues or strangers this post is for you!

Please be aware that our Game Studios are constantly working on enhancing our games by introducing new features, improving gameplay or testing concepts. To ensure the change is a positive one, a randomly chosen group of players is always selected to trial them. We then look closely at how the change has been viewed and then decide if it's something we want to permanently implement in the game or not.

This means it’s always possible there are minor variations (including the number of moves) to that of someone else who plays, or perhaps on an existing video on YouTube, especially as YouTube videos are sometimes recorded when a level is in test, or if a player is using a Cheat Engine.  So when comparing gameplay to YouTube or another player, we recommend looking at it for tips on which part of the level to focus on and how best to solve any puzzles or challenges.  Checking and copying the overall tactics gives the clues to beat the level and usually leads to sweet success!

While we know that some levels are challenging, we can assure you that with some good luck, patience and a clear strategy they all can be beaten! As a tip, we recommend making use of boosters too, as we’re offering boosters in more places than ever before.  Add a couple to your level attempts and you should find it’ll become much easier to overcome.

I hope this update is helpful, but if you do have any further queries or feedback, please let me know.

I wish you all a Fun-tastic day and a happy crushing :)

Mia

QueenMia Asked two months ago Edited four weeks ago
This question has duplicates:
Correct Answer

Hi everyone,

please note that there is no test anymore. All levels have been adjusted and all players will now receive the same amount of moves.

You might still see different amounts of moves on videos, but that would be because the videos were recorded before the levels were reviewed and their amount of moves changed.

Thanks again for all the feedback!

15 Comments
1 Likes
Four weeks ago
15 Comments
Edited four weeks ago
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hi there, My level has not been adjusted. I stil lonly have 13 moves. This happens to me every other level and it truthfully makes me not want to play candy crush anymore. All the fun has been taken out of this game, all because you are trying to make money to buy boosters. I have been on the same levels for weeks at a time because of this "test". I am not sure why i am told this issue has been resolved (everyday) when in fact it has not been fixed.
Andria Bartelli Four weeks ago
This issue is not fixed. There are still 13 moves for level 1194. Don’t mark items as solved to increase your stats when issues are clearly NOT fixed!
Debbi Brown Four weeks ago
I have also only 13 moves in level 78 and lost angain my benefits..
Marc Becker Four weeks ago
Liar! Nothing has been reverted at all in my device.
Bp101697 Four weeks ago
unless everyone now still has very limited moves, nothing has changed. Was it a "test group" to see how many users would make purchases? Was it a success, King?
melissa Four weeks ago
This is a ridiculous response thst makes me want to uninstall the game. I'm on level 3791 and there are fewer available moves than there are moves on the locked bombs. This is clearly an error, not improved game play. Clearly I've been playing a while but just as I've done with all your other games, I'll just stop playing when the frustration overtakes any enjoyment. Telling your customers you don't bother testing your code tells me all I need to know.
Kylie Robertson Four weeks ago
If it’s all fixed and no more issues then why am I still only getting 12 moves on level 552?? Even the bombs have longer time than me!!
Sheryl Green Four weeks ago
I’m still getting 12 moves on 352....... is there going to be a change to this??
Ollie Howe Four weeks ago
This information is incorrect. On level 1281, I have 16 moves and my friend has 25. But that's a moot point. The big picture is that you folks are driving away your loyal fan base.
Suzy Fuller Three weeks ago
KingCare....your canned answer is unacceptable. I had a colored booster for several hours, and still couldn't get past level 663 with ONLY 14 moves. This game is suppose to be for relaxation and enjoyment, NOT utter frustration. PLEASE FIX IT.....and STOP with the CANNED responses.
AMWILL59 Three weeks ago

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Other Answers

You redesign these levels to make levels almost impossible to complete. Are you crazy!? Have you ever tested those levels in different version before randomly release to everyone? You are completely ruining the game and I am totally disappointed your hard working like this. Please revert them ALL as soon as possible!

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Two months ago
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Edited two months ago
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That's why I'm deleting this game. I keep trying and trying, no luck. Not going to spend the last 50 dollars I got left. I always thought those chocolate blocks are hard with low moves....here's what I say every time I play these levels, who ever created these boards or traps needs dragged out to street and shot. I'm still trying to pass this board.
deafmonk21 Five weeks ago
Something has happened with King. I’ve noticed a lot of changes within the game. I’m playong until I finish my boosters and finding something else. To get to level 3798 and feeling like they’re making it harder so I spend money is unacceptable. Has anyone noticed that you only get 10 gold bars at that $2.79 (cdn)?! Not cool King!!!!
Krushed Four weeks ago
I am about ready to quit this game. No way to win with 13 moves even with boosters
pattiv2239 Three weeks ago

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Thanks for the post QueenMia. I think our frustrations come from the constant explanation of King trying to “enhance” our playing experience. But seriously, how can any reasonable person think that reducing the number of moves in a level by half (or sometimes more!) is a good idea & enhances anything?

The game is nothing like what it originally was. We have frequent glitches to deal with. Boosters are now required to pass levels. You introduce a new concept like the buddy challenge which violates our privacy. No wonder we’re angry.

I don’t expect to pass every level on the first try. I like being challenged. You mention good luck & a clear strategy - well, the game is now nothing but luck, waiting for the “lucky board”. There is no longer any strategy to the game other than use your space dash/helmet or your own boosters & keep resetting until they’re beside each other to start the level. Go back to the really early levels & replay them & see the difference. They don’t require boosters, they’re not over in 13 moves, & you can actually strategize . In other words they were fun.

My biggest personal annoyance with the game is the fact that colour bombs still explode when they shouldn’t. This glitch has been around for months; I read here that it was fixed but it isn’t. You can’t plan a strategy when the colour bomb you want to use goes off for no reason. It appears they have no intention of fixing it.

Sorry for the long reply but as a faithful player of many years I’m very disappointed in what has become of one of my favourite games.

3 Comments
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Two months ago
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I totally agree with you. It's the reason I finally quit playing CC after years. They killed all the fun of playing!!
Miriam Two months ago
I also deleted the game after many MANY years of playing. Sadly, at least per my experience, this company no longer cares. I guess they have enough players they can afford to loose a fee thousand and not feel it.On the plus side, my phone’s battery is remarkably much better now after uninstalling Candy Crush!?!?!?
Scrapulicious Five weeks ago
Totally agree with you! You have summed up my frustration to the T.You use to be able to strategize, now it's only down to luck.... I have been stuck on Level 3451 for more than a week now with 11 moves, 38 yellow candies to collect... Somewhere CC says the issue is resolved but 24/10/2018 and it is still the SAME.
Michelle Verster Three weeks ago

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WOW. What a horrible answer to what seems to be an issue with a lot people.  I guess it is time for me to find a new game.  I don't like a game that sets it up that people can only get through a level by having to spend money for boosters.  I will check in again someday to see if the moves for my level have been put back to the original number.  As for now I will not waste my time playing a level that is impossible to complete with the moves allotted.

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Two months ago
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Agreed!
Traci Bills Two months ago
Agreed
Kara Marolda Seven weeks ago
Can you please explain how a 73% reduction in moves, with no other changes made to the game, constitutes a "minor" variation? Seriously. I'd really like to hear your response.
Suzy Fuller Six weeks ago Edited six weeks ago
Yep this is rediculous.. it should read: “if you want to pass, PURCHASE boosters... nope!
Scrapulicious Six weeks ago
The thing is even if you DO purchase boosters they moke it so many times the boosters didn't help at all and you wasted using them on the board. Now they have REALLY shown me they don't want me to occasionally spend a little money on the full piggy bank as they have decreased it to 30 gold bars and piggy bank full with 30 stars. Forget THAT you won't see me purchase anything at all and I am just about to QUIT playing. Last dollar you get from me! Even tho many people played and didn't buy boosters, because I enjoyed playing and know the purpose of the game was for the developer to make money, I did occasionally purchase to support them but Now decreasing the number of moves and reducing the piggybank making it more expensive means now the Candy Crush game is not fun anymore and I am probably quitting at level 1937 that you have reduced from 40 moves to 18. Not fun anymore.
Donna Watson Three weeks ago Edited three weeks ago

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It’s actually very simple. King is motivated by sales. That is their right and I’ve gotten a lot of enjoyment as a result of their investment. I’m at level 3681. Recently however, the changes have made levels unbeatable for me. It’s no longer fun and I’ll be uninstalling the game after this post. Although, I’m reasonably certain no one will ever see this post, I do not wish King ill or that people will boycott them, I just think they have lost their way. They used to walk the line well between profitability and entertainment. They’ve crossed a line that it will be difficult to return from and I can’t join them down that path. I hope they can recapture “the magic.”

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Two months ago
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I will be uninstalling, also. Level 553 in 14 moves is clearly not possible. I have had 2 different 1hr bonuses and could not even come close. I play these for fun, not to be frustrated. I will go back to solitaire, which is free and reliable. I will avoid any King Care games completely from now on.
Randy Evans Six weeks ago

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Seriously? I am not happy with this at all! It has been so obvious from the start that King wants to force players to buy boosters after they became so frustrated they cannot beat the levels with 13 or so moves. Otherwise they would have fixed this issue and listen to the players. Money talks I guess. Well, I am not spending a penny on this game. Especially after this...

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Two months ago
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I know many people play and never buy boosters but I enjoyed playing and didn't mind occasional small purchases like the piggyband where you collected 60 stars and then can buy 60 gold bars for 2.99 to buy boosters. But the problem is now they reduced your number of moves and reduced the piggybank to 30 bars for 2.99 and then 2/3 of the time the boosters you use did NOT help so I was beginning to question why purchase them at all. Then the reduction in everything moves and number of gold bars and their effectiveness so, no the game is no longer fun!.
Donna Watson Three weeks ago

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Thank you for responding 4 days after I asked why some levels movements are reduced from 50 to 12. Your response was that there were "minor variances" introduced.  Do you realize the reduction is about 73%? How would you feel if King-aka your employer-told you there would be a "minor variance" in your wage and your paycheck was reduced by 73%? Would you be happy?

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Two months ago
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Yes, the answer is greed. Finally made it past 887 because they upped the moves from 13 to 16 and gave me a board full of boosters (I guess because I complained) and now 889 is the same thing...13 moves and impossible without buying boosters. I only kept going out of curiosity, but now I'm done...this is the way the game is going to be now and its not only not fun, but infuriating. And “Princess Mia’s” answers are just a bunch of bs to try to make this greed move legit.

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Two months ago
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Edited two months ago
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Just wait till you get to level 932. They changed it from 35 moves to 16 and even with boosters I can’t beat it!
Susan Crabb Five weeks ago
I’m on the same level currently with NO boosters in my backpack so I have no way of beating it. It’s hopeless. And frustrating.
Paige Sampson One week ago

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If level 887 is not fixed soon, I am deleting the game. F*** this s***. It's not even fun anymore. I will make sure I put reviews everywhere about how much of a money grab this is. I have spent money on it before, but NEVER AGAIN!

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Two months ago
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Edited two months ago
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Sorry, that was kind of rude. Just really frustrated.
Amanda Krampota Two months ago
You can clear the level using Space Dash
Veeresh Two months ago

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This makes absolutely no sense. I’m uninstalling the game. 

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Two months ago
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As well, you have full of useless excuses since the crazy buffs around last two years. As long as you answer everyone like this, all players will be upset and leave the game. If you get complained from players, do not ignore and write the answers like this again. If you would like to test the game, DO NOT release for everyone for money and boosters!!!

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Two months ago
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This is illegal. Changing the rules for some is not a way to experiment, it's a way to charge money. Use your employees to experiment. My level 918 only gave me 23 moves (so I had to pay) & now level 932 is giving me 16 instead of 35. You're about to lose a customer & I'm about to file a complaint with my statw AG consumer fraud division.

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Two months ago
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It's impossible to complete level 584 with just 12 moves, and usually when I watch videos, they've got 50 moves, is this a glitch?

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Two months ago
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Same here. 12 moves impossible to pass unless EXTREMELY lucky. Ready to delete game.
Divakay Two months ago
Use Space Dash to clear this level. Select a board that gives both the colour bombs besides each other and match them for your 1st move........
Veeresh Two months ago

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Unless things are changed back immediately, it's obvious King doesn't give a damn about its customers .

2 Comments
8 Likes
Two months ago
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True!!
Kathleen D Two months ago
Unfair buffing of levels is a sure-fire way to post huge losses. Unless King WANT losses, please only keep the nerfs. Remove all the offending buffed configs as referenced from my enumeration on the same thread.
mulliganaceous Two months ago

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Level 1128 used to be 50 moves, then you dropped it to 40 and people complained it was a serious challenge. Can I please ask how on earth it’s meant to be done with 12? Looks like this will be the end of the road for me! 

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Two months ago
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I am having the same issue with the same level 1128. It is impossible to beat with only 12 moves to get rid of 34 spaces. If this cannot be changed I will be forced to quit. You can't even pay to get more moves because you only get 5 and that won't help. Please fix I don't want to quit.
Mary Ann Wolfer Two months ago
You can clear it in 12 moves if you use the Space Dash
Veeresh Two months ago

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I’m with you Vero. Not worth being frustrated over. King would benefit, no doubt, from serious consideration of how their actions are affecting their users. But hey, I’m not the CEO. Of course, Zaconni may have nothing to be CEO over unless he helps users refind the “fun.”

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Two months ago
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2017 reported earnings: 700 million for Candy Crush. Hey, I’m thrilled for them. Wish them success. I would have just hoped that the success would translate to loyalty to the gamers in listening to their voice. So far... not so much...

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Two months ago
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Your assurances mean very little when our experiences inform us differently.

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Two months ago
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I am currently trying to complete Level 783 on Candy Crush which is impossible to do using the 17 moves you are given. Every video I have seen advertises it with 35 moves- how can this be changed?

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Two months ago
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Same with level 887...impossible to pass. Giving up on Candy crush...they only want you to have to buy your way through the levels which is not only unfair and greedy, but takes away the whole point of the game. Everyone should just refuse to play until they change it back. I’m out.
SherryF. Two months ago

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I'm in level 1332 and never spent a dime and will never do. If they make it impossible to pass without spending money then I would have no problem deleting the app and move to something new, I do this for fun not to be frustrated. If I can't pass level 1332 (with the ridiculous 12 moves I have to pass it) in the next few tries I will quit for good. 

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Two months ago
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I agree- I am just wasting my boosters-trying to pass level
gayle4ce Five weeks ago
I sure agree. I will just delete long games and go elsewhere this is just so ridiculous
pattiv2239 Three weeks ago

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Level 932 is now impossible with the reduced number of moves.  Way to go.

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Two months ago
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Level 552 was also changed from 30 to 12 moves which makes it impossible to solve .

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Two months ago
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Yes, it is absolutely impossible to get through 932 with 16 moves. What total BS.
SherryF. Eight weeks ago
And the bomb explodes after 13 moves. This level is ridiculous. it’s definitely a mistake on your side. Please fix it soon. If not many players will be lose. We can’t even pass the level and the timebomb is useless
Claire Lim Seven weeks ago Edited seven weeks ago
Even with all the boosters there no way to pass the level too. Don’t think they tried playing the level. No matter how much luck it’s also impossible
Claire Lim Seven weeks ago
I am stuck on 552 with only 12 moves. It says to use boosters but I can only add one. I’d use 3 color bombs at once just to get through but no option for that either! Awful!
Elizabeth Palmer Five weeks ago

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There is no other answer than financial motivation. Again that is their right. Just like it is my right to delete all King apps from my phone. However, I do have to admit, their justification for the change is pure spin and more than a little insulting. Not a winning corporate strategy. 

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Two months ago
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This is how bad their people are. Level 1194 was adjusted down to 12 moves (from 25) yet the bombs that start in the game explode in 19 moves. Kinda pointless bombs if you removed the amount of moves it takes to set them off. Hahaha, get it together and quit being so greedy.

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Eight weeks ago
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I’m on level 1304 with the same issue. 15 moves and bombs that go off in 20. Could they make it any more obvious they slashed the moves considerably? Oh and in those 15 moves I’m supposed to get 40 green candies, 10 stripes, and 1 stripe +stripe combo.
Laura Five weeks ago
I'm currently stuck on exactly the same level (1194) and agree with you and with previous speakers: it's both ridiculous and dishonest. And unwise for the company if they really mean to keep these novations, though to me it looks like some kind of experiment. Probably they're doing a research on how many players will leave the game if the playing conditions become too tough. My first reaction was disbelief: what? 12 moves for 71 boxes? There must be something wrong with my game! But now I've been shown quite clearly that the company is determined to get rid of players. So sad.
Elena Four weeks ago Edited four weeks ago

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Not only are they reducing moves, moves actually vary depending on the platform you use for example on level 661 they reduced it from 50 moves to 17 on my ipad when I play on my iPhone I have 12 moves for the same level. I also notice the piggy bank was $4.95 for 60 gold now it is the same price for 30 gold. This mob made 700 million last year and look at how they treat their players.

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Eight weeks ago
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They say they will let the team know but what is done? Do we just sit here waiting? Or do they want us to spend money to complete the level.

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Two months ago
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Thanks for the feedback, but this level doesn't even have a skull next to it. I shouldn't be stuck on it for days, contemplating buying extra moves so I can just go on with my life. You're suggesting looking at other players to see how to move on but EVERYONE HAS 30 MOVES BUT ME. I guess I'll sit this one out till y'all change it. Appreciate it. 

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Two months ago
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Hi all and thanks for posting.

Please note that there are no glitch. The reason that the moves are different is explained in my first comment: Our game studio is constantly adapting levels difficulty and testing features. This means it is possible that there are minor variations (including the number of moves) to that of someone else who plays, or perhaps on an existing video on YouTube.

I also would like to add that the amount of moves have been lowered on some levels but when that's the case, the level difficulty has also been tweaked to make sure the level remains doable. 

I hope this makes sense!

Happy crushing everyone :)

19 Comments
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Two months ago
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NO! Just quitting. Bunch of hooey. I play this simply to relax before work. This is level is absurd.
izziebeano Two months ago Edited two months ago
Are you really that “corporately-unaware”? You respond to our complaints with “WE need to be reminded of King’s unwavering commitment to IMPROVEMENTS”? You either aren’t reading the posts or you simply don’t care. I assure you, your motivations for improvements are quite clear.
Ru Two months ago
This is ridiculous . I’m playing this game for pleasure, not wasting time for trying out a impossible level day by day. It is truly frustrating and I’d like you to fix these stages right away. Don’t forget, we are spending money for items.
apollo96jp Two months ago
You have ruined this game. It’s IMPOSSIBLE to complete level 932 in 16 moves! So I can’t play this game ever again since I can’t move forward.
Angsumtea Two months ago Edited two months ago
It is IMPOSSIBLE to pass level 632 with only 14 moves before there was 30. PLEASE RETURNT 30 MOVES OTHERWISE I WONT BE ABLE TO PLAY THIS GANE EVER AGAIN!!!
Andrejs1 Two months ago
Do not blame the players. It's your team fault that redesign levels to make them impossible to complete without boosters, not including different versions on different players. We should find other match-3 games which are not developed by King to continue our joy.
Bp101697 Two months ago
ok, so please complete level 3737 in 18 moves and post it for all to see...
David Lewis Two months ago
Honestly, CCS became the most boring game ever. Stuck on a level for days because it cannot be completed without buying boosters. And one thing is sure, my money will never go this company, a company who is treating their players like this. I have found myself playing less and less in the last week, because the "chill and unwind" is "frustration and more frustration". I have found a much better 3 match game and CCS became secondary until my life fills up on the other game. Another week or so and I most probably will abandon CCS for good...
Aya Two months ago Edited two months ago
This is crazy. There is no way candy crush level 2005 can be completed in only 12 moves. I have been trying for 3 weeks. It needs to be set back to 50 moves.
LoriSB Two months ago
I played this game years ago and I've recently got back into it... only to land on a level that you have changed the moves on. Level 435 is IMPOSSIBLE to do in 13 moves without wasting boosters I've won or spending real money on this game. Which I refuse to do when I feel pressured to do so in order to level up. Also.. I won a competition and won 2 hours of boosters and I still couldn't do it. So what does that tell you?! I want my prize back and the level changed back to what it was! Outrageous.
charlottexbx Two months ago

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I have read all the 72-strong replies this question has received, as well as the replies of all the hundreds of duplicates this question has received. As a result, this is a potentially critical situation. A possibly worse change might selectively affect other players: Unable to reset board anymore without losing a life, which also garnered many replies and duplicates.

I have updated the list of these "selective redesigns" which can be characterized by the changing number of moves. It seems that the selectively redesigned levels are the same 1045 levels which were targeted for selective redesigns. Out of them, players are focusing on the 576 levels where chosen players may be given less moves than usual. (Another few hundred of them are given more moves to those affected, but that is almost totally irrelevant).

The most offending redesigns cut the number of moves down from 50 to 12 (less than a quarter of moves provided) or further cut the number of moves of difficult levels (which are color coded dark red, black, and dark blue depending on difficulty).

Even though King is testing this feature or change to some players, it has caught attention because so much levels have been made much more difficult or even nearly impossible due to levels having so much moves reduced. And also, please don't change the number of moves for Level 666. As a result, according to "a careful and thorough investigation and based upon our valuable players' feedback" (quote source), most of these move reductions shall never be put live, with the possible exception of easy levels having just a few moves reduced. The levels with move increases should be put live anyhow as it isn't relevant to this question.

I have made a color-coded table that shows all of the offending selective redesigns: Link to table.

It is reasonable and balanced that the higher levels, in the 3Ks should be much harder than the earlier ones. Boosters might be easier to obtain than ever, especially with events and especially "timed infinite boosters" or "dashes", but we still really disapprove most of these redesigns! Ignoring the players' responses in a critical situation is definitely a way to post losses rather than profits for a business. Furthermore, do not put the change in how resetting/quitting a board without making a move works!

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Seven weeks ago
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They don't care. The least they could do is give us an idea as to when they'll change it back. Or why it is affecting FB but not king.com
Matthew Klein Seven weeks ago
@Matthew Klein king.com operates in Flash. King is rarely updating these configs and new features now.
mulliganaceous Seven weeks ago

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A simple Google search shows: King now has more than 2,000 employees worldwide and more than 293 million monthly active users. Questions:

- 300 + people complaining Vs 293 Millions of players still happily playing...

- 2000 employees... Be happy you can play the game for FREE, they could make every game payable but they don't! Still, it's a business! No money, no employees and then no one to make your game!

Relax! 

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Six weeks ago
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Well Candy Crush from the looks of your “test” to reduce our moves your end result is a big fat “FAIL”! You are loosing players hand over fist trying to squeeze dollars out of your loyal fan base. No worries... uninstall is an option of which might get utilized if this nonsense isn’t corrected. Life is too short to get stressed out about a game I’ve played for years... time to move on!

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Six weeks ago
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Queen Mia

First your condescending attitude irritates the crap out of me. 

I’ve spent quite a bit of money buying boosters and gold bars and now suddenly I’m missing moves on certain levels. This is stupid and I won’t be spending anymore of my money on this game. I’ve been playing for over five years and have only hit the jackpot once on the spinner in all that time and now suddenly you’re changing the number of moves on levels. This new strategy sucks, as I said before you won’t be getting anymore of my money from this point on with your new business plan. 

For the record I’m on level 3581. But if this isn’t changed and the levels go back to what they were I won’t be playing after I run out of gold bars.

Do you want to borrow my glasses while you look at how the changes are viewed because I think they suck? Don’t randomly choose me to be in your test group anymore.

On the opening screen it says “relax and play” your latest changes don’t relax me. And yet your comments at the top say with patience and luck I don’t think so this is just plan ridiculous.

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Five weeks ago
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Yes I agree I`m on level 2277 and they changed the moves from 30 to 12 , what kind of crap is that ... also I totally agree that there is a glitch when the sprinkle bomb goes off and nothing hits it or goes near it ... that is not fixed ... plus there are a lot of boosters that I was suppose to get for passing the level and never got them ...oh and don`t get me started the bonus wheel that we spin , since Candy Crush started I only got the jackpot once ! GIVE US BACK OUR MOVES AND QUIT TAKING THEM AWAY !!!
Darlene Dudenas Five weeks ago Edited five weeks ago

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Nivel 1140 tiene 12 movimientos. ¿Por que no tiene 30 movimientos? Imposible avanzar. Gracias!

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Two months ago
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Level 1332 the same issue, it's supposed to have 30 moves, I have 12. Impossible to pass with 12! 

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Two months ago
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I'm having the same problem with level 887. This is the 2nd level I have dealt with where the moves were lowered to a stupidly low amount. This game is a freaking scam. Just because of this, I wouldn't buy boosters even if I could! I don't want my money going to this company.

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Two months ago
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I feel the same. I can't complete level 887 with only 13 moves and if it isn't changed back to 35 asap I shall be uninstalling the game. I can see that a lot of people feel the same way about the changes you have made to many levels.
Penny Owen Six weeks ago

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Okay. King should only apply levels which Increase moves or Decrease colors only.

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Two months ago
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What is going on? I have just  updated CANDY, there was 35 moves again - level 971. But when I have come back later, I have only  12 moves again. Enough of that I am not plaing any more.

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Two months ago
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How can you justify this by taking 15 moves away? 

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Two months ago
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I *was* here to have fun. Not to participate in a survey. I like challenge. But I think we all agree being a part of someone’s experiment is ridiculous. 

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Two months ago
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Unnecessarily and unfairly buffing levels accelerates losses.

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Two months ago
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What utter toss!

It makes no sense to literally half the number of moves on level 1484 or indeed other levels that people are telling you about. Please don’t insult me by trying to suggest this is standard practice within the game.  Shame on you!

It seems to me that the ‘glitch’ is actually tardiness on your behalf.  

Sort it out 

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Two months ago
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Improving gameplay or testing concepts? Really??? Way to go!!! Those are just excuses. Could you please wake up before it's too late? Do you really ever test the levels (also the changed ones) before going "live"? Don't you see you're killing the game slowly but softly? Please show to us that you still do care.

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Two months ago
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If I play on king.com level 1066 has 40 moves and if I play through facebook 1066 has only 15 moves. If all platforms sync up why would I play lower levels on facebook and not on king.com? I do understand that after level 2825 there is no advancement on king.com and play must be done on facebook or windows 10 app. This truly is not a fair game and should be investigated.

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Eight weeks ago
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Level 1060 in 14 moves.... and to buy boosters, when others had twice as much moves? Smh. 

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Two months ago
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Maybe if you stop buying boosters when they make crazy decisions like this...to give you 73% fewer moves on 511 than the give me...maybe they'll stop doing crazy stuff like that.
Suzy Fuller Two months ago

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Level 1263 has a glitch in the number of moves. 19 instead of 25. The bombs don’t even go off before you run out of moves. Please fix. Thanks!

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Two months ago
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Same problem... Level 553 with only 14 moves!!!!

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Two months ago
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Wow Daria, I just don't understand what's going on with the game!  I think there might be something with the "12" because I have noticed quite a few messages in the last couple of days saying that they only have 12 moves so I wonder if that has become some kind of glitch on top of the number of moves being changed.  I will definitely let them know that you posted about this.

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Two months ago
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I'm seeing other complaints. Good your State's Attorney General division of Consumer Fraud & file a complaint. When corporate testing to benefit the corporation's product is paid for by specific customers (as opposite to all customers) this is wrong. 

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Two months ago
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Good to know! Thank you!
Scrapulicious Five weeks ago

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While not a glitch, please try to reduce the amount of buffs. You made me to stop playing CCS from my iPad. Now I have to use my Android Tab for CCS. Please revert some of the levels to what it was previously, make it possible to keep the life without forcing us to pass the level when we enter it and do not release level redesigns unless you certainty test that the level is theoretically possible. See how well you were in the past so please try to do the best without giving us garbage features and forcing people to quit CCS because of this. Thanks!!!!

--HM100

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Same here on level 553. Before it was 35 moves & is now 14. Can't do with out buying or wait a week or so to get daily perks. I may just also quit. Just a bunch of hooey. Uninstall I guess.

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Two months ago
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When will things be changed back to the way they were?!

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Two months ago
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Stop this experiment now. Only allow those which increase moves or decrease colors.

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Two months ago
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I can understand that the amount of move could be changed for some levels where 45 moves are much more to beat the level, but look for exemple level 511 or 513 where you give only 12 move intead of 45 before with 5 colored gelies to achieve (511) or 14 gelies with lock and 5 gelies isolated in the bottom in separate cells who needs perfect match with soecial jellies for clear it...it 's totally impossible without to have 10 boosters at least...perhaps you do that to force people to spend money for having more booster...it's not a good idea...i think i will definitly uninstal the game and go back to the great jelly pop match one...i could'nt spend 3 or 4 days and all my booster ton beat a level with a crazy difficulty...

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Two months ago
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I have enumerated the list of all the users who selectively got the levels with reduced moves. That will help identify the offending redesigns: See enumeration here

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Two months ago
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Well I guess i am done with candy crush. I don't mind hard but level 662 down to 14 moves not possible. Too bad I did enjoy it.
Kathleen D Two months ago
3737 ?????
Namrata Lodaya Two months ago

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is this any kind of punishment king is giving us to be loyal for so many years 

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Two months ago
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The best way to remedy this problem is to *immediately* revert all the levels with moves reduced. That means, the >500 levels must be reverted from my enumeration.

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Two months ago
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King doesn't care. They won't even tell us if or when they'll ever change it back.  Very sad way to treat consumers .

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Eight weeks ago
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I literally joined to complain about the difficulty level. I am on level 63, am new to CandyCrush Saga, but what starts out as a reasonably fun game is turning into a minefield of frustration and annoyance. What is it with every modern game having to be harder than Dark Souls? Why introduce such artificially low move counters, not everyone can complete this game in their sleep. Only been playing since yesterday and verging on uninstalling, they try harder to sell you stuff than World of Tanks!

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Eight weeks ago
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Why has the number of moves changed from 30 to 12 there is no way to win this level in 12 moves, it was originally 30 Can you please explain?

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Eight weeks ago
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I am at level 552. Only had 12 moves when the timed-bomb explodes after 13moves which makes them useless.

Please don’t change it to be impossible to pass. Even with all the boosters I have I can’t clear the level unless I pay a lot more to get more moves. That’s not how a game should be. 

If it’s a wrong move made by king on candy crush PLEASE fix it. Try playing this reduced move version and see if you can pass the level with all the luck on your side, you wouldn’t even pass it.

I am not playing it anymore till it’s fixed. Thank you.

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Seven weeks ago
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Level 584 was reduced from 50 moves to 12. Impossible to solve with such a small number of moves. 

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Seven weeks ago
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Doesn’t make sense that the bombs are set at 19 and I only have 12 moves. Level 1194. 

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Six weeks ago
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Sorry, but i’m gonna uninstal the game, it gets me kinda frustrated to play a level over and over again and it its impossible to complete unless you get a very lucky board. Goodbye

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Six weeks ago
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Re - test group " Thanks for the fun Candy Crush...i'm done.

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Six weeks ago
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Level 720 in 12 moves impossible...I will not spend a dime anymore on this game as I now feel that King is a fraud!!!

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Six weeks ago
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My thread was removed and I was pointed to this thread. When I was in customer service we had a saying - “ for every one vocalized complaint there are ten unmentioned”. My bet is that the people here are the ones who really care and want change, your loyal customers. The rest just quit the game out of frustration and move on. I trust King will fix this problem because it sounds like I’m out at level 239 if this issue will just occur again and again if I’m able to pass it. Until then I’m off to play something else with my time. 

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Six weeks ago
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A lot of good your reassurances do when it's impossible to complete a level with 1/2 the amount of moves needed.  This is why I stopped playing, and only started playing again recently.  You can't level up, so why bother?  Are you trying to get people to stop playing?  My level can't be completed with only 17 moves instead of the 35 the others get.

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Six weeks ago
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This is ridiculous. These levels are now next to impossible to complete without boosters.

You say a select few were chosen? Well take me off your list.  It shouldn't be legal to change the game without consent. I'm sure if you gave people the choice to opt in, you would have a lot of people who might welcome the challenge and leave the rest of us how it was. 

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Five weeks ago
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This is UNFAIR and unacceptable!!! So, people before us went through levels with a fair amount of moves. Then, King games decided to “redesign” it probably to get more money out of its players. How can I compare my game level and success with someone that passed a level before me with, at least, double the size of the moves? Please fix this and stop being greed with a game that has already brought this company millions $. I will simply stop playing all king games and I’ll make sure to post all over social media this practice from King games.

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Five weeks ago
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This is supposed to REDUCE stress, not INCREASE stress. Too many other options on Facebook. Bye bye candy crush saga.

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Four weeks ago
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I know it's not consolation, but you need to remember that King is out to make money - they are a business.  So if they feel they are losing money due to all the players who are getting by for free, they will do what they need to make your game more challenging.  If that includes reducing the number of moves to complete a board, they are fully in their right to make that change.

At this point they would refer you back to the Terms of Service, which you all agreed to when you select to play the game:

8 Availability of the Services

8(A) For residents the United States: We do not guarantee that any of our Services will be available at all times or at any given time or that we will continue to offer all or any of our Services for any particular length of time. We may change and update our Services without notice to you. We make no warranty or representation regarding the availability of our Services and reserve the right to modify or discontinue the Services in our sole discretion without notice, including for example, ceasing a Game or other Service for economic reasons due to a limited number of users continuing to make use of that Game or other Service over time, for technical reasons (such as technical difficulties experienced by us or on the internet) or to allow us to improve user experience. NOTWITHSTANDING ANYTHING TO THE CONTRARY, YOU ACKNOWLEDGE AND AGREE THAT ANY OR ALL OF OUR SERVICES MAY BE TERMINATED IN WHOLE OR IN PART AT OUR SOLE DISCRETION WITHOUT NOTICE TO YOU. YOU ASSUME ANY AND ALL RISK OF LOSS ASSOCIATED WITH THE TERMINATION OF OUR SERVICES.

Basically states they can make changes when they want and nothing you can do.

Pay-to-win is the latest business model for almost all game platforms.

Either pay the piper or uninstall and try something new.

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Four weeks ago
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Hi all and thanks for posting.

Please note that there are no glitch. The reason that the moves are different is explained in my first comment: Our game studio is constantly adapting levels difficulty and testing features. This means it is possible that there are minor variations (including the number of moves) to that of someone else who plays, or perhaps on an existing video on YouTube. 

I hope this makes sense!

Happy crushing everyone :)

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Two months ago
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Changing a level to less than half the usual moves often makes it almost impossible to finish. Staying several days on the same level is NOT fun and generally makes me ignore the game for a while, not make me purchase boosters. Not a smart marketing tactic. Please reconsider this practice!
Anita Norton Two months ago Edited two months ago
Well, surprising as it is, and even though it seems almost impossible I did it in half the moves ie 6, with 6 left.
onepin Two months ago
I finally did the same with one level, but I’m convinced that the game is structured so as to let you win when you have been on one level for days. And, of course, one sometimes gets a lucky board. Maybe you got it on one try; if so, good for you! From looking at other posts on this topic, though, many aren’t so fortunate.
Anita Norton Two months ago
What a ridiculous answer. 13 moves to clear 64 jellies with two boxes that have no moves unless you can clear them with bombs or candies is insane. We are not stupid...we know this is a ploy for King to earn more money from frustrated people buying their way through levels with boosters. That's not a game, then, is it? Level 887 is where I leave you and your ridiculously greedy approach to ruining candy crush.
SherryF. Two months ago Edited two months ago
Minor variations? We get less than half the moves and that's a minor variation. Drastic variation making it impossible to complete without loads of boosts more like.
Laura Jones Two months ago Edited two months ago
Your excuse is useless now.
Bp101697 Two months ago
I understand the difficult position you must be in. I mean, you can't really think that giving one person 73% more moves on a level than another is a "minor variation." Yet you have to tow the company line. But how much of your own integrity to you abandon in the process?
Suzy Fuller Two months ago
If you are going to change the rules, ie. number of moves etc to complete a level do it on a select few who "volunteer". Not we who play day in and day out and enjoy the game and the challenge. Don't make it nigh onto impossible to complete a level. I'm on 2005 with only 12 moves on a Hard Level... excuse me? Get a grip !
mcaksala Two months ago
Prove it, make a video and show us how level 932 can be solved with 16 moves. Not possible! So now I can no longer play CCS because I can’t move forward. Way to go!
Angsumtea Two months ago
I can't get past level 2005 with 12 moves. A level that once had 50 moves.
ahill5986 Two months ago

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level 666 is my most favourite level but now it is impossible to play without booster

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Two months ago
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Because they reduced the amount of moves from 66 to 52.
HM100 Two months ago

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Candy crush saga level 889 finds less moves to complete the level. Please do the needful.

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Two months ago
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Wow mulliganaceous you put that list together?  That is a lot of work!

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Two months ago
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I programmed a program to semiautomatically extract the offending redesigned levels.
mulliganaceous Two months ago

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Same issue with Level 971. It was supposed to be 35 move down to 12! 

There's no way 12 move is enough! We have to collect 5 yellow candy that are trap in special candy in a cage, surrounded by chocolate...  How on earth we can remove the cage + change the special candy in yellow candy + collect them (you have to know there is no other yellow candy) while stopping the chocolate with 12 moves?

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Two months ago
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There has to be a glitch there are too many complaints for this not to be a glitch. You have a lot of changed moves to 12 on different levels. Has to be a glitch. Please fix so we can still play the games cannot skip a level and go to the next one.
Mary Ann Wolfer Two months ago

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Can someone from King tell us when they think this will be fixed?

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Two months ago
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I don’t think they intend to fix it. People need to refuse to buy boosters until they change things back. No revenue, no King.
SherryF. Eight weeks ago
I've been playing for 7 years and haven't paid a dime.
Matthew Klein Eight weeks ago

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My gripe is the increase in cost for boosters.same price for piggy bank, half the coins. What used to be 9.99 for 100 coins now 9.99 for 50??? Come on you make a fortune, 700 million, be fair to loyal customers

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Two months ago
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What a pile of crock is the reply to your answer Mia. 

Might be a really good idea if you actually read the threads on here. 

As with everyone on this page you have made it near impossible to complete the level 990 with 16 moves previously 45 moves and no it was on my game not u tube. Farewell ccs. 

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Two months ago
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No answer here. Only 16 moves on level 1452. Ridiculous!!!!

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Two months ago
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I am at level 1297, with only 15 moves! impossible to solve without boosters. Please give back the original 30 moves who this level had!!!!!!! 

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Eight weeks ago
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P.S. originally 30 moves for a level (1297 in my case) and now only 15, you cut off 1 move on 1, 50% is not a "minor variation" QueenMia!!!!!!

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Eight weeks ago
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Level 990 in 16 moves down from 35? Seriously. Disappointing to say the least! You can't win the game You are playing  King.com. With so many unhappy players leaving, you'll be the loser. 

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Eight weeks ago
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Same problem here. Level 1128.  Even with every booster available, this is not solvarme..  I’m about to uninstall the game because of bugs like this. Needs to be fixed.  Don’t think you nede 50 moves, but 12????

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Eight weeks ago
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It's good to hear that different platforms still have the same number of moves as before the change.  If I go to king.com instead of using Facebook do I have to start all over or will it acknowledge where I left off?

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Eight weeks ago
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Ugh. King really is terrible.  I can't log on and use their website with my Facebook profile.

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Eight weeks ago
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Level 789 has been lowered to 15 moves to collect 45 green candies! The game doesn't drop 45 green candies in 15 moves. Even the bombs are timed with more (they're timed for 20 moves) so lowering the number of moves made the bombs irrelevant!

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Eight weeks ago
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In 1775 I am only give 12 moves when I've seen version with 20 or 32. It is literally impossible to beat this level in 12 moves!!

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Seven weeks ago
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They know! They just don't care.
Matthew Klein Seven weeks ago

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My app is updated and still only getting the 13 moves. I loved the game but done purchasing stuff. It's no fun anymore and what sucks even more is I've started downloading other games to pass time. I hate that it's going this route but I've been stuck on it too long :(

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Seven weeks ago
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i cant understand why threads are being deleted its our voice on your negligence if u dislike please dont create such levels even we are not fools to start a thread its our experience which we are sharing with other players 

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Six weeks ago
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This is the second time this has happened to me as I swear it is because I’m not a paying player.  Level 1194 had 25 moves and now it only has 12.  It is unfair

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Five weeks ago
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Another level not making and sense after "redesign" - 789. Fewer moves but definitely nowhere near enough green candies falling to clear. Once again the purchase of boosters needed for instance more moves!! I have a feeling only loves were decreased with no thought for the purpose of this level as colour bombs explode only after your moves are up - what's the use of that ? Leave existing levels as they were originally created and spend time on developingbnew games or fixing actual glitches  So over this. 

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Five weeks ago
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You have got to be kidding! Your statement that when the number of moves is lowered then the difficulty is tweaked is false. Example: Level 3754 had the number of moves reduced and at the same time more blockers have been added. Is this what you call tweaking??? I love the challenge of the game - at least I used to. However, now there are seldom any challenging levels, merely frustration and passing levels only possible with a lucky board. Level 3754 is impossible to pass in 15 moves without mega boosters and I refuse to buy them. As someone else said, all mine have been used up on the previous useless levels.

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Five weeks ago
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I don’t have a recent update that changes back the amount of moves. At least not yet. Like everyone else I’m struggling with a level that’s supposed to be easy that used to have 31 moves and now have only 12! 

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Four weeks ago
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I’ve literally been stuck on 1108 for two weeks. Keep trying, over and over. Saw videos that show 34 moves but mine only gets 23. WTF? Not enough moves at all, so I guess I’m just gonna stop playing and you lose me as a customer.

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Three weeks ago
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Having the same issue on the same level.
SBB123 Five days ago

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I have been stuck on Level 3451 for more than a week now .... You say there is no glitch, but on all the "help" tutorials online it shows 20 moves to collect 20 yellow candies ... However 24 Oct 2018 and I still only have 11 moves to collect 30 yellow candies - IMPOSSIBLE!!! You also say this has been fixed - but NO it has NOT . 

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Three weeks ago
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It’s amazing how many people have complained and probably will continue to complain as they reach these redesigned levels - including myself on 889 now with 12 moves and it is impossible to beat without boosters and I’ll be damned if CCS gets any of my money. The YouTube video was updated but the user had tons of boosters on their board so it was irrelevant. 

You would think with this many complaints they would address the situation directly, and not have princess mia continue to spew out the nonsensical redundant replies that solve nothing for anyone’s issues.

I shouldn’t be stuck on a level for over three weeks. 

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One week ago
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Okay. Just make the buffed group obsolete.

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Two months ago
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This is silly. I've been playing for a week and I'm already stuck on level 62. It's impossible to do with the 14 moves given! Takes all the fun away :( At such a low level I shouldn't be obliged to purchase power-ups in order to advance to complete it.

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Six weeks ago
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I made an account here just to comment on this.  It is ridiculous the amount of moves are now so low you can’t pass the level without a booster. You can say oh we are just making it more challenging but you aren’t, you are making it impossible without spending money on boosters, or just getting really lucky with a good board. I’ve bought moves on occasion before, but I don’t like being forced too and will no longer spend a penny on this game. 

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Five weeks ago
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I have been on Level 993 for 3 weeks. The number of moves was reduced from 45 to 24. Now we barely have 1/2 the moves as it was originally. I know decreasing the # of moves is just a tactic by King for money purposes ONLY! I refuse to purchase ANYTHING! I have made it to level 993 without purchasing anything and I am NOT going to start now. Besides, I once purchased something with another King game which resulted in my credit card being hacked. I play Candy Crush to relieve stress. I am a trauma nurse and see horrible things daily. Reducing the # of moves to force players to make purchases is a SCAM!!!

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Five weeks ago
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Really angry about this. I've been trying to pass this level (1639) with only 12 moves. Please give me the same amount of moves as others. How do you choose your supposedly "random" players to do this to?? Won't be bothering with the game anymore if this unfair practice continues.  I can't pass it with only 12 moves!

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Five weeks ago
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Level 584 only has 12 moves. I am DONE with this game!

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Five weeks ago
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I am on level 1469. There were 25 moves and it was already a difficult level. In my game I have only 12 !!!! Could you do something for help me, please? Impossible to do without boosters with only 12 moves...

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Four weeks ago
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Interesting. I got a totally different reply from the Candy Crush page on FB. They didn't say anything about a specific group having their moves removed. They said it's just the way the level is for everyone now.

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Four weeks ago
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This is BS I’m on level 466 and only get 22 moves where before it was 35 moves to complete the level. And the 3 bombs on the map start counting down at 25 ... please tell me how that makes sense lol 

22 moves to complete but the bombs are set to 25 to start 

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Four weeks ago
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Update the App and you may find the original amount of moves return. I came here looking for answers because l only had 16 moves for a level that was showing 35 on YouTube and felt very discouraged after reading everyone’s comments on this thread. Thinking my time with CC was coming to an end I went on to the App Store, discovered an update and miraculously l now have 35 moves! Yah!

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Four weeks ago
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Stille unable to solve level 584 with only 12 moves 

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Four weeks ago
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The update is a bit misleading, it says the test is over, not that anything has been fixed.

So they may not be messing around with people having different numbers of moves, but they didn’t change back all the levels where they reduced the number of moves. They are all still ridiculously difficult & impossible to pass without boosters. 

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Three weeks ago
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If  all of the testing is complete, why does Candy Crush Level 1022 have only 23 moves when it used to have 30?  If this is intentional, I would love to see a video of how the level can be completed in only 23 moves. Anyone? Queen Mia?

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Three weeks ago
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Another player here stuck on this ridiculous level 553 ...

14 moves for a level with this much jelly and most of the jelly if not all is triple layered.

I mean I even had the dual rainbow candies go off and it didn't even put a dent on the 36 jelly.

This level is a game breaker to me as are so many more that you are seeing complained about in this thread.

Fix these abominations or lose players ... On that note I'll uninstall for another year or two and see where your at if your company is even still around!

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Two weeks ago
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King just makes silly excuses to why they buff these levels to almost impossible. "Enhancing our games" my patootie. The reason why King buffs these levels for all players is because they are greedy and all they want is money. STOP buffing level to make them Almost Impossible King! Not cool man! All you ever do is ruin the game, especially in the early levels. You don't even test the levels before buffing them so test them please!

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Two weeks ago
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This has not been fixed, only 14 moves on level 662 to get 150 colors!!!!

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One week ago
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I agree with Michelle Verster! Level 3451 I Candy Crush has become impossible. It went from 20 moves for 20 yellows to 11 moves for 42 yellows.

I don’t mind buying a few gold bars and boosters occasionally, but it’s just wrong to change a level so drastically. It’s not strategy now but luck! I’m a longtime player, but I’m considering not coming back.

Fix this level, please!

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Six days ago
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Level 1108 also has not been fixed. Moves reduced from 35 to 23 on all platforms.  I don't mind purchasing boosters if I need them but I draw the line at having to buy them because King has reduced the number of moves on a level.

Oh, and "Queen Mia"  - reducing the number of moves by that much is not a "minor" variation.

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Five days ago
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Level 3849 has been made imposible. The last key needed drops in the prelast move, even when it drops and resolves in that prelast turn you need two more moves to finish the level and you have only one move left. So it's imposible to end this level with the last key dropping to late.

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Four days ago
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