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Level 2686 in Candy Crush Saga

We have seen a few questions regarding level 2686. Are you experiencing a problem with the Cherry not dropping?

Please comment below and let us know which model of device you are playing on. 

We are looking into this. 

Thanks a lot!

Cezdiamond Asked five weeks ago
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This should be resolved now :-) 

Get crushing those Candies! 

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Three weeks ago
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Dont know how, but 5 minutes ago, it dropped, and I finished the lvl :D

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Five weeks ago
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I got to the point in one game where the right cherries dropped a single level. I ran out of moves and left to buy more because I wanted to finish this level. When I returned, the cherries popped back up into position and my counter reset showing that I still needed two instead of the one that I showed when I left! Congratulations on your good luck!
Beecat52 Five weeks ago Edited five weeks ago
wow thats bad :/
kikkur Four weeks ago

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I play on a normal computer, and my lvl is stucked to, the cherry doesnt drop on the right side.

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Five weeks ago
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Please help!! Playing 2686 on my iPhone. Used up all my boosters & the cherry will still NOT drop on the right hand side. Very frustrating & heartbroken ☹️
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Five weeks ago
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I am right now at Level 2720 playing on King.com and have synced it with Facebook, but yesterday when I tried to sync the game progress on my mobile after downloading the update the level is stuck at 2690, it won't update/sync the levels with Facebook or King.com, fix this problem, can't able to sync it on android mobile anymore!

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Four weeks ago
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Are you still experiencing this problem?
Cezdiamond Three weeks ago

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Also having this issue

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Five weeks ago
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I am playing on a galaxy S8+ and the cherry on the right will not drop any further than it's original position. I have tried everything.

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Five weeks ago
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iPhone 7. Right-hand cherry refuses to drop. I've gotten double color bombs, vertical stripes underneath, nothing works. 

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Five weeks ago
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After many tries it finally dropped. I didn't do anything differently from all the times it just sat there. (Hitting the candy below and to the left usually doesn't work, it just fills in from the left.)
FuchsiaLucia Four weeks ago

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I am using an iPhone 7+. 

The last right cherry didn't drop when I had 13 moves left. I lost the game that I should have won. Still have not conquered this level.

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Five weeks ago
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iPad Air. Right hand cherries still do not move.

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Five weeks ago
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Please help!! Playing
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Five weeks ago
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iPad and iPhone 7. Right cherry will not drop 

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Four weeks ago
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Me too. Using IPhone 6 and Mini IPad 

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Four weeks ago
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Me too iphone 7 plus. 

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Four weeks ago
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Same problem on 3 different devices -- Windows 10 Chrome, Galaxy 8 Android version 7.0, Galaxy Note 10 Android

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Four weeks ago
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Same issue. Right side cherry does not drop. Using windows 10 on chrome.

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Four weeks ago
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Right side cherries do not move on Android, using Samsung Galaxy S7.

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Four weeks ago
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Same issue, iPhone 6, right-hand cherry won't drop, tried everything I can think of (including multiple double color bombs), been here for a while...

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Four weeks ago
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Right cherry only moves if you are lucky enough to explode a wrapped candy under the cherry!  Done on iPad Pro.

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Four weeks ago
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I am on an iPhone 6s. I couldn't get the last right-hand side to drop. Finally tried dumping a ton of boosters and additional moves - well over 100. It never dropped. I spent a lot of money and lost a lot of boosters. Tweeted you, and heard nothing back. Very angry and frustrated. I want reimbursement.

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Four weeks ago
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Iphone 6, iPad and "normal computer" 

help!!!

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Four weeks ago
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Have you updated the version of Candy Crush Saga? Thanks!
Cezdiamond Three weeks ago

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Yes! I played this level many many times with the cherry stuck in the right dispenser. Finally after crossing many sprinkles with stripes, it hit the candy directly below and to the left of the cherry and it fell. I am on an iPhone 6+.

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Four weeks ago
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Edited four weeks ago
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My Samsung Galaxy S6 Edge is having the same problem also.  Today is August 22.

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Four weeks ago
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It finally worked on my Android Galaxy Note 10 tablet and I was able to complete the level.

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Four weeks ago
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Thanks for letting us know :-)
Cezdiamond Three weeks ago

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i am playing on a kindle fire and it still isnt working. the cherry is still stuck

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Two weeks ago
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Which version of the game to do you have installed? Please could you check for an update? Thanks!
Cezdiamond Two weeks ago

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Do you know the answer?