Check out our new site!

We have a new version of King Care packed with cool new features. If you would like to give it a try, click on 'let's go'!

128 Replies
144 Have this question
Question
Solved

Exploding Candies in an endless loop

Hi guys,

We have received feedback from several players about levels where the candies continues to explode in an endless loop.

Levels affected: 2687, 2693, 2699, 2700 and 2703

Thanks for your patience and understanding while we work on this.

- Mark, Team King Care

Mark Hawk Asked two months ago Edited two months ago
This question has duplicates:
Correct Answer

Hello everyone! Thanks for your patience while we investigated this issue.

I'm delighted to let you know that the Studio has found a solution which will be implemented in the game in the very near future.

At the end of the game in the final Sugar Crush cascade, after 3 seconds a "Tap to Skip" button will appear at the bottom of the screen. Simply tap the button to end the cascade and move onto the next level.

I hope that helps and if you have any more questions in the future just let us know, we're always here to help.

2 Comments
1 Likes
One week ago
2 Comments
Comments
Awesome Cez!
Tony Mc One week ago
Thanks so much Cezdiamond, can't wait for that one!
Randle One week ago

You can not write a comment. Either you must sign in or the commenting is closed.

Featured Answers

Hi guys,

The Game Studio is working on locating the error. I will update you as soon as the issue has been located and solved.

As a workaround please play the level on Facebook or King.com - just make sure you have the game connected online and you will be able to play the level there.

- Mark

17 Comments
4 Likes
Two months ago
17 Comments
Other Answers

Just add a button to let player stop collecting the points and advance to next level! Wasting our time!

1 Comments
15 Likes
Two months ago
1 Comment
Comments
Yes!!!
Megan Preovolos Two months ago

You can not write a comment. Either you must sign in or the commenting is closed.

Thank you for mentioning this Mark Hawk.  We all work very, very hard to get extra boosters and lives built up, only to lose everything to try to pass these problem levels...level 2700 being one of them.  I know it's only a game, but we have come so far to to stop playing.  Perhaps you could find a way to reimburse us of our lost boosters and lives when we come across this sort of thing??  

0 Comments
11 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Same issue with 2693.. I killed the app at 33223900 points..

2 Comments
10 Likes
Two months ago
2 Comments
Comments
Mine is still going you got to 8 digit score I am at a 9 digit score. Guess it never ends.I don't want to repeat as I used boosters to get through.
Rachel Larsen Eight weeks ago Edited eight weeks ago
Also on 2693 it racked up over 5 billion points before I decided to kill the game. Then it didn't advance my level but it did take my gold bars I used to complete the level!! Totally frustrating!
Lynn Adams Shedd Six weeks ago

You can not write a comment. Either you must sign in or the commenting is closed.

Same thing here, I beat the level with one move left and it's been stuck in a loop since last night. Would prefer not to replay this level, felt lucky to beat it in the first place, lol!

2 Comments
8 Likes
Two months ago
2 Comments
Comments
Now I'm having the same issue with level 2700 :-(
dawnangel003 Two months ago
I did the same thing! I spent so long trying to beat the level and now I have to keep trying :(
Megan Preovolos Two months ago

You can not write a comment. Either you must sign in or the commenting is closed.

yup level 2700 wont stop cascading candies, insanely frustrating.  Just advance our games until you figure it out!

5 Comments
8 Likes
Two months ago
5 Comments
Comments
It is driving me nuts!!!!! I actually felt my chest getting tight, I feel like screaming. Ughhhhhhhhh!!!!!
Kat Two months ago
I wasted many boosters and lives on this glitched-up level. ugh.
Ksalde Two months ago
Having the exact same issue!
Phinatic Two months ago
I'm stuck on 2703 for the 2nd time, killed it the first time cause I had to go out. it's been 50min so far. Please make it stop.
Nette Roy Two months ago
I had this with 2693 and now 2703 , please fix asap if possible when it's in the never ending loop !
Sue Wisdom Two months ago

You can not write a comment. Either you must sign in or the commenting is closed.

Please fix this problem and give me credit for boosters and gold bars. Also I am not able to compete in striped candy contest since I can't get past this glich.

0 Comments
7 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

682.536.620 points. Please make it stop.

0 Comments
6 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

How long do we have to wait? One week? A month? ....

0 Comments
4 Likes
Two months ago
No comments yet. Be the first to comment!
Edited two months ago
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

I have finished 2693 too and hope I dont have to do it again after it is fixed. It was an extremely hard level and cost a many boosters!

I've let my mobile phone play on its own for over one hour, approx 17 million points, before I cancelled it and the progress was lost.

1 Comments
4 Likes
Two months ago
1 Comment
Comments
Exact same thing happened to me! It took me so many tried to pass that level, I don't want to do it again :(
Megan Preovolos Two months ago

You can not write a comment. Either you must sign in or the commenting is closed.

I also had this problem with level 2693.  I wish I hadn't wasted boosters and extra lives.  I really don't want to have to play it again!

0 Comments
4 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

The problems are not fixed.  2700 is still glitching.

0 Comments
4 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

2703 has the same problem.  How about a take score button after requirements are met?  Although one of the levels also had an endless cascade in the middle.

1 Comments
4 Likes
Two months ago
1 Comment
Comments
This problem with 2703 is still un going.
Mayra Irigoyen Two months ago

You can not write a comment. Either you must sign in or the commenting is closed.

Yep, 2700 still causing problems as of 28/8.  Wasted several boosters only to find that the loop is there that won't stop.  Argh!  Do I get boosters back, having been granted them before with a previous issue?

0 Comments
4 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Me too!  I finished 2693 twice and am giving up until I see it is fixed. Wasted 1 lollipop booster, but mostly lots of time.

2 Comments
3 Likes
Two months ago
2 Comments
Comments
I have finished it twice as well. Can't believe it is taking this long for the company to fix the problem.....incompetent booobs?
Betty Norman Two months ago
Same here grrrr
Kelly Dwyer Two months ago

You can not write a comment. Either you must sign in or the commenting is closed.

Same issue here. I have beaten level 2693 three times and have had to turn it off all three times because it wouldn't stop. So frustrating!

0 Comments
3 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

It did stop at some point. After about 5-6 hours.

0 Comments
3 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Level 2693. 62 million and counting. The scary thing is I have 4 extra moves that it still has to burn if the cascading ever stops. Didn't have to pay anything, but I did start the level with boosters. I guess I'll go to bed and see what it looks like in the morning.

0 Comments
3 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

I have the same issue with level 2693. Please fix so I can move to the next level.

0 Comments
2 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Same here... I was so happy when I thought I finally beat this level, but then it just wouldn't end.... It just keeps on going. It's not only the game you can't come further, it's for the bonus games too.. How can I come to the next candy island when I can't collect striped candys? I've gone 2 islands back in these weeks I couldn't finish this level! 

0 Comments
2 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

After a 4 hour and 15 minute loop on Level 2687, it finally quit with a high score of 506,397,180!  Now, I'm stuck on 2700...I haven't been able to come close to finishing this level because of the loop. :-(

0 Comments
2 Likes
Two months ago
No comments yet. Be the first to comment!
Edited two months ago
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

2703 kill me !!!

l already pass , but it can't stop ! 

This situation already twice !!!

Waste my time and this leave is hard to pass!

How could you help my loss ?

1 Comments
2 Likes
Two months ago
1 Comment
Edited two months ago
Comments
You have to get it out on your last move or it just keeps going
mjrose103 Two months ago

You can not write a comment. Either you must sign in or the commenting is closed.

This is ridiculous! I've beaten 2703 twice and there appears to be no end of the cascading candy. I've supported this game financially in the past, but am rethinking. ARGH.

0 Comments
1 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

I have the same problem. I am at level 2687. It has been in an endless loop for six hours with no end in sight. I'm frustrated!!!!!

0 Comments
1 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

How do I get reimbursed for boosters and lives wasted on the glitchy 2703? I also want to be moved forward to 2704. I have video proof that I completed this level.

0 Comments
1 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

I can't even count how many times I have played level 2700. I'm going to stop now until I hear it's been fixed. I've come close by clearing one side and letting the chocolate cover it up while I work on clearing the other side, but I run out of moves. 

0 Comments
1 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Commenting here in hopes that I'll get a notification when it's been fixed. Also stuck on 2700 with the candies cycling endlessly in the middle of the game.

0 Comments
1 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

I got through 2700 without a problem. 2703 has been running for over an hour and is almist 60M points. I'd kill it but I really need those red candies for the bonus game

0 Comments
1 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Sounds like King could use some paid testers, and this would be the place to contact/hire them ;-)

0 Comments
1 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Has ANYONE got through 2703 alive yet? It's been cascading all morning for me!  This is AGONIZING! Please King, let my phone pass this level.

1 Comments
1 Likes
Two months ago
1 Comment
Comments
I made it through yesterday without any constant cascading, and I am pretty sure I was using my android phone.
Frankie Two months ago

You can not write a comment. Either you must sign in or the commenting is closed.

Yes, I passed it today 2703, but yesterday had to end it as it was in the endless loop :)
1 Comments
1 Likes
Two months ago
1 Comment
Comments
how long did the level last? If it loops should I just exit?
HardCandy417 Two months ago

You can not write a comment. Either you must sign in or the commenting is closed.

I've been stopped on 2703 as well. Can't compete in any of the challenges. I've beat the level multiple times but end up closing the app because it won't stop. Super frustrating. 

0 Comments
1 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

I also can't get 2703 to stop cascading after beating it. Candies dropped for 15 minutes before I closed the app. Please fix soon. Thanks!

0 Comments
1 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

I'm also stuck on 2703, I've completed it twice today but the candy keeps falling and the game keeps going, very frustrating

0 Comments
1 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Level 2703. My Iphone locked for 10 minutes the when opened Level said "Divine" and the V balls were gone and just a minute of "normal" cascading :-) 

0 Comments
1 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

OMG! Stuck on 2703 with this endless loop. Any updates on how to get past this? Help!!!

0 Comments
1 Likes
Two months ago
No comments yet. Be the first to comment!
Edited two months ago
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

2703 still isn't fixed. I had one move left and it's still cascading. Annoying!

1 Comments
1 Likes
Two months ago
1 Comment
Comments
I've had 1 move left and 0 moves left when I beat it and it still does it.
Xtraquispe Two months ago

You can not write a comment. Either you must sign in or the commenting is closed.

This is the second time I beat this level... thought it was fixed... but surprise! Lost several boost, time and battery... please fix it!!

0 Comments
1 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Just a thought, add an end level button so rather than wait, we can accept the score we have and move on to the next level. 

0 Comments
1 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Played level 2703 four times, got the endless loop each time, lost gold bars, lost color bombs and other boosters.  VERY DISAPPOINTING!!  Please fix so I can move on.  

0 Comments
1 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

I used no boosters but i beat 2693 2x. Just advance my game already. This shouldn't take a month. 

0 Comments
1 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Still no FIX for this problem ? Had the problem today as well ! Beaten the level for the 3th time now... 

0 Comments
1 Likes
Eight weeks ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

I'm in the same boat.  I'm not going to play anymore until they say I passed the level.

0 Comments
1 Likes
Eight weeks ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

2693 took me almost 10 days to pass...I do NOT want to have to do again after I used several boosters.  Please move me onto the next level.  Thanks 

0 Comments
1 Likes
Eight weeks ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

I need to understand why is this STILL a problem if 2693 if it was first reported 4 weeks ago.  It shouldn't still be happening...I'm trying to do it again but not even getting close....pretty much like the whole week that I tried it....I want my boosters back too.  Please hurry and move me alone to 2694

0 Comments
1 Likes
Eight weeks ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Level 2693.There is an infinite cycle of candy explosions. I have completed this level twice during the week I can not go on. I would like to go ahead, Thank you.

0 Comments
1 Likes
Eight weeks ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Just fix the problem. 

0 Comments
1 Likes
Seven weeks ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Same problem and I have no intention of replaying this level, it was awful

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Same problem, how long for the fix?

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Just want to add, this happen since the last update, thank you for your prompt response

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

OMG, I let my mobile phone play on level 2693 for over one hour, approximately 51 million points and then I passed the level.

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Is it fixed yet? Very frustrating 

1 Comments
0 Likes
Two months ago
1 Comment
Comments
No, it's not fixed as of yet. I just won 2703 and it went straight into infinity. Hoping they fix the glitch soon.
Mayra Irigoyen Two months ago

You can not write a comment. Either you must sign in or the commenting is closed.

After days of trying, I just finished level  2693. And...  it's  stuck on a loop. 

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Beat it twice and still stuck! 

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Same here, level 2693, 270million points now and it's the third time I've finished this level. Very frustrating. 

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Same here, finished the 2693 level with endless candies explotion..

please Mark Hawk let us through this level without playing it again

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Thanks Mark, good to know this

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Same thing here. I'm on an iPhone. Did anyone try to click on the flower in lower left corner and click on end game? The little red door? 

1 Comments
0 Likes
Two months ago
1 Comment
Comments
Yes. You lose the level because you quit. So annoying!
Xtraquispe Two months ago

You can not write a comment. Either you must sign in or the commenting is closed.

Level 2687 score continuing to explode in an endless loop on my iPad. Score = 1301310820 and notching up :)    Exiting level now but hoped it may just idle out eventually and i'd keep the win haha, but then I read the above  :( 

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Hi I have same problem on level 2693 please solve it so everyone can go next level
0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Does this occur on any device?I used ipad, and  was in a loop.. Any update King? 

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

The problems are fixed, just passed 2693 without endless explosion...

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Hi Mark hope there's a way you can advance those stuck on 2693 loop to next level as can't face this again. Current score 125,000,000 but ducking out soon! 

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Still same problem with 2693. Endless loop...

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Same problem after 2 days with another level, I don't know which level because still running on my iphone and won't stop cascading candies, how long for the fix? I used 10 + 16 Gold bars and 2 Boosters to pass this level and I am stuck. Very frustrating! 

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Forget about it! Problem not fixed, frustrating and embarrassing for King. Maybe now is a good time to pack up and stop playing...!

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

You have to beat it on your LAST MOVE, that way the game automatically crushes and there are no extra points to add.  It's not fair and I do think its a glitch rather than gameplay, but that was the only way I was able to move past 2693.

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

I had the same problem. Kept closing the game and restarting it. Finally beat it but it took a bunch of extra lives to do it! Please fix these glitches! Loyal fans of this game do not deserve this...

1 Comments
0 Likes
Two months ago
1 Comment
Comments
you actually finished 2703? It seems never-ending. It's still running 99 mil +
HardCandy417 Two months ago

You can not write a comment. Either you must sign in or the commenting is closed.

2669 spun for a while. But it finally ended after 45 million points. 

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

2700 gets stuck on endless loop. Have had to end the level twice now, because it got stuck

--make that 3 times.  As soon as both sides are cleared, it cycles in an endless loop

1 Comments
0 Likes
Two months ago
1 Comment
Edited two months ago
Comments
Level 2700 is now fixed!!!!!
Gerry Anderson Two months ago

You can not write a comment. Either you must sign in or the commenting is closed.

I'm stuck on 2700. I haven't been able to come close to finishing this level because of the loop…

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Level 2700The candies wouldn't stop running so I could not continue the game. It really bothers me as I 've lost several lives and boosters by ended the game and re-started. It didn't work at all. By the way I play my game on iphone 6. Hope King fixes it soon.

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Stuck on 2700 endlessly looping......not helping my addiction.....lol....glad you're aware.....x

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Am also stuck on 2700 with endless loop of candies. For others interested - same problem occurs on laptop as on phone. These bugs might actually end up forcing me to get over my candy crush addiction as I can't physically play any further than this broken level !
0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

After using a lot of boosters and money to buy extra stuff and several attempts to finish level 2700. The continuous cascade of falling stuff has got me so upset of the wasted money and boosters that I may just have to delete and give up due to raising my blood pressure!! This is my way of escaping the real world but now I guess I must find another game. Not wasting anymore money on this game!! 

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

glitch on level 2700, I spent days trying to clear all the jelly and finally did but for some reason the candy keeps falling and falling and falling and never stopped. Has this happened to anyone else? I'm not wasting my time only to have this happen. It's happened at least 2-3 times before but never actually completed the level.

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

They told me that this is a perfectly doable level and I should check youtube if I'm stuck ...... !!!

Hurray, just been on, they've changed the level!

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Edited two months ago
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Finally passed 2693 and it crashed after cascading candies for about 10 minutes. Now I have to redo the level after being on it for days because it's an "extra hard level". Is this going to get fixed soon?
0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Level 2700 seems to be fixed. Just got through it on Android; no constant cascade this time. Thanks.

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

I have finished 2693 too and hope I dont have to do it again after it is fixed. It was an extremely hard level and cost a many boosters!

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Level 2703 won't stop. Please let me know when this is fixed. 

1 Comments
0 Likes
Two months ago
1 Comment
Comments
It's like the Energizer bunny........going and going........are we going to get refunds for all of the boosters we bought??
klott54 Two months ago

You can not write a comment. Either you must sign in or the commenting is closed.

2703 on endless loop :(Lost time and boosters after passing the level. 30 min in the loop.
0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Is there any updates from King Care since they last message 4 days ago? Why are they making the games so difficult if they don't have a solution how to fix it? 

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

j'avais passé le niveau 2693 et malheureusement le jeu tourne sans fin .......et je me retrouve a rejouer le m^me niveau alors qu'il était finis merci de remédier a cela 

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

I'm having the same issue, very frustrating to keep completing it to find the issue still isn't resolved!

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Any update King?

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

The cascading on level 2703 FINALLY stopped and I finished the level at 275,129,060. It ran for about 5 hrs. What I did was set my iPhone "auto-lock" settings to "never" and just plugged my phone into the charger in my car, opened Candy Crush, went in the house and let it do it's thing while I got other things done.

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

I have finished level 2693 twice by sitting the app to stop the endless candys but it will not move mr to the next level. In my group it shows me as # 1 and yet will not progress me to the next level. Need help

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Level 2693 is still doing it, my phone has been going for 45 minutes and it is already at 150,000,000,000 the first time I paid for boosters because of the piggy bank special, won't do that again.

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

I had the same problem. I used all my boosters and some gold bars and then at the end it never stopped. It got to over 7000000 and then said there was a problem and to restart. It took me forever to get to that point and now I am back to trying to do it all over and I have no boosters now. VERY UPSET!!!!!

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

I FINALLY got 2700 finished. I had to work on one side at a time. Finished the upper right and then started on the upper left while the right filled up with chocolate...superc frustrating though!  Good luck everyone!

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Add me to the list.  Second different game in past week with this issue.  I screenshot the fact that I had won, but all I got was a general message.  King followed up with a questionnaire asking if my issue was resolved.  No. Asked to be contacted directly.  I still hear the crickets chirping.

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

2703 finally finished on my Android tablet. At least on mine, once the challenge was complete the falling candies were regular candies instead of mystery candies. This should have been the case from the beginning of the release.

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Same issue with 2703. Endless loop. Annoyed that finished it after using several boosters and it kept running until 15 million points until phone ran out of a battery

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Just passed 2703.  It's fixed.  September 1, 2017.

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Im currently stuck on 2341, it has been going for 3 hours and shows no signs of stopping anytime soon :(

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

You've unlocked an exclusive challenge! How wonderful except for the fact that you can't claim any rewards! Wasted lives and many boosters. The hardest part is waiting for acknowledgment from King that's there has been a problem and replying to your post.

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Any updates on 2703? Its still on going and I'm already on 30.000.000 points after 1hr.. 

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Level 2687 was fun.  Went north of 2 billion, the number went negative and it counted back up to zero.  Then started all over again.  I stopped it after it reached 400 million the second time around.  I haven't tried it again ... .

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Still having the same issue - I passed 2693 wasnt able to progress to the next level. Any idea of when this step will be fixed ?

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

The only to get 2703 sugar crush out is to get it out on the last move, if you get it out with moves left it will keep going

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

I got caught with the endless look and error message on 2693 using my laptop.  I did complete the level on my android phone without getting caught in that loop.   I made it up to 2706 now, no problems on the other levels indicated in this thread.  

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

**Bump**

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

level 2693 is ending if you finish without a extra move...

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

In a loop at 2693 playing on facebook. used up some boosters and gold. Hate to lose them

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Have the problem on 2693 right now.

As somebody said make it possible to stop point

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Level 2718 is on a loop too.

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

 I was stuck in a loop with 2693 but the game seem to end on its own after few hours ...I have passed few levels ...but a week later..  I have seem gone back to the 2693 level again.... why? ????? ...again.. I beat the level and got stuck in the loops on my Ipad but I couldn't wait around.... now I have to do it all over again.... so frustrating...I play it on my PC and iPad so it should know what level I am suppose to be at not starting level again after beating it 2x

1 Comments
0 Likes
Two months ago
1 Comment
Comments
Also wasted a lot of boosters on the level
Jewel Two months ago

You can not write a comment. Either you must sign in or the commenting is closed.

Finally passed 2703 on the app and candies are still exploding! I googled the level and ended up here. Please don't make me pass this level again! 

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

When is it ever going to end?

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Played this level on Facebook using my laptop and passed it without the endless loop. Then log back in to your mobile and you should be beyond the level. I finally gave up waiting after over 2 BILLION POINTS! 

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Same problem here with level 2693, it wwas a nightmare and i hope i won't see it again...

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

candy crush 2693 you have to get it out on the LAST move

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

leaving my name as suggested in another thread.... I was well over 20 million last week, this week it gave me the error msg at 32 million or so

0 Comments
0 Likes
Two months ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Stuck in level 2703. I completed it two times on my iPad, but the cascade won't stop.

0 Comments
0 Likes
Eight weeks ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Same thing here with level 2693. Please send me an email when it's fixed.

0 Comments
0 Likes
Eight weeks ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

I deleted the app on my iPad and reinstalled it. Played the level again and it did not go into the infinite loop! I closed the app on my phone and relaunched, now I'm at level 2688!

0 Comments
0 Likes
Eight weeks ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Have they sorted this out yet?  Im

on 2703 and it's a nightmare. 3 hours and it's still going..... 

0 Comments
0 Likes
Eight weeks ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Please let me know when it is fixed. Maybe then I'll come back.   

0 Comments
0 Likes
Seven weeks ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Getting ridiculous completed level 2693 3 times now and each time went into endless loop before crashing. The levels are getting harder and harder constantly then this rubbish when you do complete.  What is the point in playing anymore. Wont waste my breath about compensation etc .

0 Comments
0 Likes
Seven weeks ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

PITA having to restart after completing. Not at all impressed!!!!

0 Comments
0 Likes
Seven weeks ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Please let me know when the issue with level 2703 is fixed! I can't move forward and have lost out on lots of boosters ! Angry! 

0 Comments
0 Likes
Seven weeks ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

It's late September and this problem still isn't fixed.  I just completed Level 2693 using boosters to start and gold bars for extra moves ..... instead of Sugar Crush I got the endless cascade.  According to some forums this will stop eventually so I let it run in the background for a while but when the score went over a Billion I knew it was futile to let it continue.  Some of these later levels are hard enough to beat when they work properly but we can't overcome technical glitches.  No fair!  If I've got to do it again on Facebook then I want my boosters and gold bars back.

0 Comments
0 Likes
Seven weeks ago
No comments yet. Be the first to comment!
Edited seven weeks ago
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Same here with 2703! This is a nightmare... Hope there's a fix ASAP. 

1 Comments
0 Likes
Seven weeks ago
1 Comment
Comments
Please make sure that you have the latest update. Thanks!
Cezdiamond Five weeks ago

You can not write a comment. Either you must sign in or the commenting is closed.

Seriously?  It takes this many weeks to fix this problem? How about an end game and collect points button?  2703 is ridiculous to the point of deleting this game. Who wants to wait hours or days to play?  

0 Comments
0 Likes
Seven weeks ago
No comments yet. Be the first to comment!
Edited seven weeks ago
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

After playing level 2693 for weeks I thought I beat it , to only be thrown in the endless loop, I wasted gold bars to play on and boosters to beat the game. This is ridiculous 

0 Comments
0 Likes
Six weeks ago
No comments yet. Be the first to comment!
Comments

You can not write a comment. Either you must sign in or the commenting is closed.

Yesterday's update seems to have solved the issue, at least with 2703. Sure took a while...

3 Comments
0 Likes
Six weeks ago
3 Comments
Comments
Thanks for sharing with us :-)
Cezdiamond Five weeks ago
2703 still on endless cascading loop for me!
Margjack Five weeks ago
Awesome GD
Randle Five weeks ago

You can not write a comment. Either you must sign in or the commenting is closed.

Do you know the answer?