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This question is a duplicate of: Game not loading on Facebook
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Candy crush won't load on my pc through facebook - I have tried all the recommended fixes

Candy crush won't load on my pc through facebook - I have tried all the recommended fixes - been trying for 2days now. 

Kezgarr Asked four weeks ago
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Hi Kezgarr, I believe that a connection glitch with Facebook started over the weekend so you aren't alone with this issue.  I have created a list of the players who are having this problem and I will be turning the list over to a King Admin in a bit and she will elevate this to the studio.

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Four weeks ago
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Hi there,

The game should work fine on FB, though. Please make sure your browser is up-to-date, clear cache and cookies and try again. If that does not work, please let me know what browser you are using as well as which version. 

Also, a short description of the issue would be helpful: Is the game not loading and you cannot access it at all? Or is it a specific level or event that does not load?

A screenshot would be very good too. Have a look there to know how to post it here: https://care.king.com/en/alphabetty-saga/superstar-information-post-how-do-i-upload-a-print-screen-on-king-care

Thanks a lot!

Mia

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Four weeks ago
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Hi, I also have this problem. After numerous tries such as clearing cache, browser history and any updates its still not loading up. However I tried another browser I have installed and after a short delay CC loaded and the game ran but I had lost my previous power wins. The browser that worked is MS Edge 42.17134.1.0 EdgeHTML 17.17134. My default browser which is Google Chrome Version 69.0.3497.100 (Official Build) (64-bit) does not load CC now, last loaded correctly was 15/09/2018
Arthur Greenway Four weeks ago

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I have the same problem, 3 days now and still not working, gets as far as the 'loading' screen and then nothing, gets stuck there?! Done what you've suggested clearing the cache etc and the problem is still there. Using Windows 10 and playing via Facebeook. It was working just fine up until 3 days ago, so what's changed? Please help, I was on level 1,065 and now beginning to wonder if I have lost the lot!!

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Four weeks ago
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Won’t load on iPad candy crush saga

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Four weeks ago
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I’m on 3742 level shat shall I do?

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Four weeks ago
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Your turn you type in your help! 

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Four weeks ago
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I'm in desperate need of help as well. CCS doesn't load anymore. From one day to the next. I use Firefox browser (up to date), I cleared cookies and cache. Shockwave player is also updated and I still cannot play, because the game isn't loading. This is a screen shot of where it stops loading.

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Three weeks ago
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I have this same issue in Facebook in Windows 10 Seems to have started when I updated Flash player. Funny thing is I can use Microsoft Edge and Candy Crush comes right up so I'm guessing it could be Firefox since I also have other games that won't load but will in Microsoft Edge.
msheehaw Three weeks ago

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