Candy Crush Saga - Roadblock Not Functioning

I think given the length of time this is taking to resolve, all those who have experienced this issue should be given some free gold or boosters when it is fixed, doesnt help us at the moment but would be a welcome incentive to keep waiting.

So this comment is a week old, when are you going to fix this issue ? I'm still waiting for a solution !

Just wish someone from King could at least give us some idea when it will be fixed 

Sorry - meant level 2255

I have been emailing candy crush support from the in game link about this and all they keep saying is they are working hard to find a resolution and it takes time to fix these things but when I pushed for a timescale they couldn't give me an answer. I am one of the unfortunate ones who play every day and have spent money on the game amounting to thousands over 6 years. Doesn't help that I have been stuck on bubble witch original and stopped playing as a result, pet rescue saga and stopped playing as a result and the only other king games I like are bubble witch 2 and farm heroes. I don't like any of the other games so I am only able to play bubble witch 2 and farm heroes which get boring after a while. So frustrated.

A little feedback would be appreciated! Like someone stated above, some of us have actually spent money on this game!!!!!

Playing on 4 devices.

Not resolved

Recently updated app.

App looks a little different 

Completed level 2705, can see the next episode but there are no numbers and my icon is not progressing. 

Playing on iPhone, android, iPad and Mac 

1 device Stuck after 1715, can't progress to next level, have tried multiple times to uninstall/reinstall and replay(and win) 1715 over and over. 

Not resolved

recently updated app 

Three weeks now.. Mr. King.. Is it ever going to be fixed???????

I am stuck on the roadblock at 2060 for weeks! I have beat it multiple times on different devices and deleted then reloaded. Also have updated app. Very frustrating. Playing on iPad and iPhone. Have not noticed a change in the map. This has never happened to me before

Hello! I win 2390,but 2391 don t open! I m not able to pass a roadblock and my profile icon is stuck .i m playing on my iphone 6s plus ,one device! updates :done! I ll tried multiple times install/uninstall and replay but nothing!

one week

Playing on 1 device that's my phone.Samsung  S7 n the road is not moving ahead please help

anamikaverma2003@gmail.com 

Playing on 3 devices. Level 1715.  No issues previously with road blocks. Have uninstalled and reinstalled.  Not resolved

Stuck on all 3 devices

2526  won't progress to next episode  

going on 3rd day 

2 devices

no, about a week

yes

yes, a long time ago

iphone7, iPad pro

1 device

no

no

no issues previously

iPhone 6s

I'm stuck at road block after 2570.   Playing on iPhone and iPad Pro.   Did update the app to see if that would fix.   Been stuck  few days.   No previous issues.

I'm playing on 2 devices been stuck at the road block for 2 weeks now waiting to move onto level 2700

Me ocurre en el nivel 2675

me pasa desde hace una semana 

solo lo uso en un iPhone 

y a través de la aplicación 

1 device;

haven't  resolved

The map changed a bit recently

never happened before

playing only in facebook on computer

Now I'm stuck at level 1655 and cannot go to another episode, after passing the level, nothing happened, the icon stayed in the same place

I don't have an answer.. Im really  getting tired of passing level 2585...I am up to date on everything.. King I have tried everything you suggested.. why when people can come up with games like these.. why no definitive solution to fixing problems.. at the least I haven't spent any money on gaming.. please help.. Thanks

2 devices (iPhone & iPad)

most updated version

only having issue on iPhone 

stuck between level 1655 & 1656 at roadblock (on iPhone). I don't think I've had this issue before. 

2 devices

issue has not resolved itself

updated 8/24. The map is different.

stuck on level 2155 - have passed it multiple times

iphone and iPad 

☹️

pc,

going on a week not resolved

recently updated

still stuck on wait 3 days

2 devices

Stuck for almost 2 weeks now after completing level 1565

Recently updated

On my Android and laptop

1 device, iPhone. Unresolved, since before the weekend. Not sure if recently updated. 

1 device. Mobile. iOS. Completed level 1145 twice now and still won't move me forward. Been 1 week.

Installed new update. 1 device. Mobile. iOS. Completed level 1145 3 times now and still won't move me forward. Been 1 week.

Completed level 1640 with 3 stars and completed it 3 times 

playing on 2 devices iPhone and iPad. 

Done the update this morning to see if it'd sort the "roadblock" out 

its really annoying, no roadblocks previous to this 

uninstalled and reinstalled and the game, done the update this morning nothing looks any different and even signed in and out of Facebook. 

Blocked on level 2540. I've completed the level twice but have not moved to the next level past the road block. 

2 Devices

The issue is still not resolved. It's been 2 weeks. 

I've updated the game. Followed the 4 steps from the email I received about my issue. 

No this hasn't happened before 

Playing on the iPhone 7 

please fix asap. Thank you! 

I have had this problem since 8/29 - have not updated anything - playing on desktop computer - still not resolved - how long before this is going to be resolved??  My profile is stuck also - cannot check leaderboard, progress on my game, etc.  Cannot believe this can take this long to fix it.  No fun to play any more.

Stuck at roadblock past 2615

one device, iPad generation 2, updated on Thursday, September 7

map recently updated (hate it) 

i have deleted and reinstalled app. I have logged in and out on King profile and Facebook profile.  

Never had this issue before 

Iphone 7

Level 35.... (lost previous game data due to changing phones and not backing up)

Updated recently but no change to map

Ongoing for a week or so now.

2 devices no update done or required no resolution 2 days win6 hrs of free play that is useless since I can't advance

Please King Care if you CARE.. please fix.. and Thanks 

Hello,

i fixed my pb by changing the support of the game. I used to play on my mobile and i tried today with my computer and it works !

I play with one device. 

Problem is not resolved. 

I updated the app at the same time i deleted it, and loaded again because i thought the problem was with my phone. 

I've passed level about 1190 about 7 times, but i'm stuck on a roadblock. 

Started for me like 2 days ago.

I play with Iphone 6. 

Using new IPAD.  Had stopped playing for quite a while as the game wouldn't work on older iPad2.  Now with new iPad, started playing again and stuck at 1190.

Stuck not progressing although update is completed on level 2735

1 dispositivo

em uma semana não resolvido

atualizado recentemente

nenhum bloqueio de episódios

Android

Stuck at 2735 -- won't advance. 

One device (mobile). 

Updated and current. 

Stuck about 3 weeks now in the boat after 2360. Tried removing/downloading again hoping it would be fixed, no luck. 2 devices, same acct, same issue on both, but usually logged out of one before playing same acct on another. WHEN will we see an update/fix? Thank you, miss my game!

Stuck at 965

two weeks

not resolved

two devices

updated

iphone7+

Mine still not fixed it's really annoying still stuck on 2735, they have not even bothered to reply to my email 

1 device

going on a week not resolved

recently updated

iphone 6

I am stuck as well it's been 2 days I passed level 1265 and it won't move me to level 1266!

I have 2 devices 

Iphone 7 

it had been updated and I also tried uninstalling and didn't work

please fix!

This problem is now weeks old and it is becoming obvious it is beyond the expertise of designers in the game studio. The quality of the levels being produced over the past 6 months also attests to a distinct lack of talent and/or experience. 

The good thing about the present problem, is that I haven't spent a cent or used a booster for nearly 3 weeks.

Tsrrrr, which version of the Candy Crush app are you using

Level 2601

Samsung Tablet

Samsung 8+

I uninstalled and re installed.  In had to shut off my tablet and restartmtomget it to move to the next level now it does not move at all. 

Cezdiamond, is this problem going to be fixed or do I just delete the app ??

Same problem here.  I play on 1 device via Facebook - stuck at roadblock on level 1415 :( Been like this for a week now.  

Yujuuu it works!

Stuck at 2390. Beat it 3 times now. Playing on two devices. 

Stuck at level 2735.

iPhone 6 and I pad

Uninstalled and reinstalled game several times on both devices. Did it again today 

Updated Facebook

There is more than enough available storage. 

This issue has not resolved and I’ve never had this block before

I am stuck on the road block at level 2766 and have been for some time. I can access the level on my MacBook but not on my IPhone. On my iPhone it has a roadblock after level 2765. On my MacBook I am already on level 2767. 

iPad Air, app updated to latest version, stuck on 2750. Revamped map had been working. First time ever stuck. Workarounds not working.

i resolved my issue by reactivating my facebook account and playing level 2751 on facebook. Passed that level then deactivated my facebook account opened my iphone candy crush app and it automatically went to level 2752

I have the same problem. I am stuck at a roadblock after level 2,735. I have tried logging in through Facebook desktop and it is stuck there also.

Still not fixed and now the same thing has happened to Candy Crush Jelly saga :( It has taken me back to level 60 - I am on level 271 and wont go past a roadblock.  Come on King Care get your act together.  I now have NO king games that I can play.