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Candy Crush Saga **Buddy Challenge**

Hi everyone, 

We've seen many posts about the Buddy Challenge in the past few days and in order to keep all feedback in one place, please add your comments below. 

Our priority is always our players and their gaming experience. As such, we are currently making a change to this feature and in future other players will only be able to see your first name and photo.

I'll make sure that all your feedback are passed on to the Studio and give you updates if there are any. 

While I understand that each of us have different opinion about the feature, I'd like to remind you all to remain polite and respectful.

Thank you,

Mia

** Update **

As a result of the feedback we are working on a change to the feature where you will be able to turn this feature off.  This update will be available soon.

To see the latest updates on the Buddy Challenge, keep an eye on the article available in our Help Centre. To access it:

    *   Open Candy Crush Saga - DO NOT tap on Play

    *   Tap on the Pink Gearwheel in the bottom left corner.

    *   Tap on the Green wheel button to open the "Settings " menu.

    *   Scroll down until you find a yellow ? symbol "Help Center"

    *   Select the ‘What is the Buddy Challenge event?’

You can always change your buddy once every 6 hours if like to play with someone new.  If 6 hours have passed since the last buddy was allocated, you'll see a button in the top-left corner of the challenge pop-up.  Tap it and a new buddy will be introduced!

I hope this is helpful. Happy crushing everyone!

QueenMia Asked two weeks ago Edited five days ago
This question has duplicates:
Featured Answers

**CM update - 12 September 2018**

Hi all,

And many thanks for your feedback: it is really important to us that you have a great experience when playing our games.

When you play our games, you have an option to create a King account and add personal information to it, including by connecting to a third party social network account (such as Facebook).  In our Privacy Policy, we explain what data we can get, how we might use it and that in some instances this will be visible to your friends and other players anywhere in the world, such as in features like the Buddy Challenge where you can play socially with other players.

As mentioned elsewhere in this thread, the Buddy Challenge is in test phase at the moment and we do really appreciate the time you’ve taken to provide your feedback.  As a result of the feedback we are working on a change to the feature where you will be able to turn this feature off.  This update will be available soon.

To see the latest updates on the Buddy Challenge, keep an eye on the article available in our Help Centre. To access it:

    *   Open Candy Crush Saga - DO NOT tap on Play

    *   Tap on the Pink Gearwheel in the bottom left corner.

    *   Tap on the Green wheel button to open the "Settings " menu.

    *   Scroll down until you find a yellow ? symbol "Help Center"

    *   Select the ‘What is the Buddy Challenge event?’

You can always change your buddy once every 6 hours if like to play with someone new.  If 6 hours have passed since the last buddy was allocated, you'll see a button in the top-left corner of the challenge pop-up.  Tap it and a new buddy will be introduced!

I hope this is helpful. Happy crushing everyone!

Mia

11 Comments
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Edited five days ago

Thanks for your messages.  We’re so sorry that you’ve had a bad experience to a new feature we’re trialing in Candy Crush Saga.

The way we introduce new features, gameplay or concepts is to test them with a randomly selected group of players. Based on how the change is viewed we then decide whether this update is one we want to adopt in the game permanently or not. 

We really appreciate the time you've taken to provide feedback on this feature, and our priority is always our players and their gaming experience. As such, we are currently making a change to this feature and in future other players will only be able to see your first name and photo. In the meantime, if you do not want to participate in the feature you can simply continue playing the game without accessing the feature. We hope you continue to enjoy our games.

9 Comments
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Two weeks ago
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Edited two weeks ago
Other Answers

I have not authorised you to share my name or photo with anyone. This is a gross misuse of my details. I repeat DO NOT SHARE MY NAME, PHOTO OR ANYTHING ELSE WITH ANYONE. I do NOT consent to you misusing my details in any way without my authorisation.

2 Comments
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Two weeks ago
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Agreed - I do not want others to see my photo without my consent - GDPR in Europe broken here - lawsuit
Barry Fab Two weeks ago
Everyone - please email privacy@support.king.com - make your views felt - we are wasting our breath on this forum
Barry Fab One week ago

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I HATE this buddy challenge! I was basically forced to join and there is no way to opt out of it, which I deeply resent. Try out whatever you want but please have the decency and respect to give players the option to get rid of these ridiculous features that we don’t like! 

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One week ago
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Yes please remove the buddy challenge. It is a gross invasion of privacy and I do NOT like to see some strangers picture appear on my screen.

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Two weeks ago
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Everyone - please email privacy@support.king.com - make your views felt - we are wasting our breath on this forum
Barry Fab One week ago

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Please remove the buddy challenge!!!!!!!!!

2 Comments
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Two weeks ago
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Agreed - I do not want others to see my photo without my consent - GDPR in Europe broken here - lawsuit
Barry Fab Two weeks ago
Everyone - please email privacy@support.king.com - make your views felt - we are wasting our breath on this forum
Barry Fab One week ago

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Please remove the buddy challenge!

2 Comments
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Two weeks ago
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Agreed - I do not want others to see my photo without my consent - GDPR in Europe broken here - lawsuit
Barry Fab Two weeks ago
Everyone - please email privacy@support.king.com - make your views felt - we are wasting our breath on this forum
Barry Fab One week ago

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Remove me from the Buddy Challenge

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Two weeks ago
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Please END buddy challenge or at least make it possible to opt out!!

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One week ago
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Don't waste your breath - they are so big and cash rich they don't give a toss
Barry Fab One week ago

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Please remove the buddy challenge or give an option to the players to remove it.

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Two weeks ago
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Hello Queen Mia , I agree with Barry Fab that its illegal in Europe to share our photos and names without permission!

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Two weeks ago
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Please remove me from the buddy challenge 

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Two weeks ago
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So you are not removing this 'buddy challenge' or giving the option not to have it?  I do not want strangers to see my photo!  

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Two weeks ago
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Agreed - I do not want others to see my photo without my consent - GDPR in Europe broken here - lawsuit
Barry Fab Two weeks ago
Everyone - please email privacy@support.king.com - make your views felt - we are wasting our breath on this forum
Barry Fab One week ago

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Why will King not just get rid of the buddy challenge - I maintain that it is inappropriate and I will not access any king related products until it is dispensed with. Why is this not a priority to King is beyond me! 

4 Comments
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Two weeks ago
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Agreed - I do not want others to see my photo without my consent - GDPR in Europe broken here - lawsuit
Barry Fab Two weeks ago
Because they are making £500,000 a day on revenues from these games - we are small fish
Barry Fab One week ago
Now photos of children are popping up - King have a moral ground to stand on?
Barry Fab One week ago
Everyone - please email privacy@support.king.com - make your views felt - we are wasting our breath on this forum
Barry Fab One week ago

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I want an option to opt out of the buddy challenge, or at the very least pick my own buddy from my friend’s who are playing this game. I am not interested in playing this game with strangers. It is an invasion of privacy.

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Two weeks ago
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Agreed - I do not want others to see my photo without my consent - GDPR in Europe broken here - lawsuit
Barry Fab Two weeks ago
Everyone - please email privacy@support.king.com - make your views felt - we are wasting our breath on this forum
Barry Fab One week ago

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I don't want the Buddy Challenge. It is invading my privacy. Please stop with it!!!!!

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Two weeks ago
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Agreed - I do not want others to see my photo without my consent - GDPR in Europe broken here - lawsuit
Barry Fab Two weeks ago
Everyone - please email privacy@support.king.com - make your views felt - we are wasting our breath on this forum
Barry Fab One week ago
I’ve stopped playing bc of this stupid buddy challenge and bc King took the boosters away.
TheWonderGinger Four days ago

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Queen Mia - you are missing the important point that we have not authorised you to share any of our details with anyone. You should not be sharing name and photo or anything else without our consent. I certainly do not consent. Kindly remove me from the buddy challenge from your ‘randomly selected group of players’. I have set my Facebook privacy settings for nobody outside my friends list to see anything about me so how dare you share my photo and name with random strangers. It is a breach of my rights and an invasion of my privacy.

1 Comments
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Two weeks ago
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This comment hits the nail on the head - by connecting to FB we imply access to our friends list - but not to strangers - this is breaking GDPR laws here in the EU which have to be followed all over the world for EU customers
Barry Fab Two weeks ago

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 I do not want others to see my photo without my consent - GDPR in Europe broken here - lawsuit

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Two weeks ago
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I’d also like to see this feature removed. For all the reasons people have posted. It’s creepy and weird. I have buddies to compete. Perhaps you should have called it the Stranger Challenge. Or the Person you’ll never meet unless you Facebook stalk them, and Maybe if they’re not a Douchebag and they’re not creeped out too that you stalked them you can be Buddies Challenge.

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Two weeks ago
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Please remove buddy challenge

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Two weeks ago
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Hi everyone in Europe - quote GDPR regulations and stop King from sharing our photos and names without permission - its illegal

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Two weeks ago
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You could also send a data access request...
Akcipitrokulo One week ago

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I have blocked my latest Buddy in Facebook - yet he can still see me in Candy Crush - this is wrong

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 I am absolutely mortified that some stranger can see that I am playing a game online. If this is not removed from the app I will remove it. It is absolutely nobody else's business that I am playing a game. That is a monstrously huge invasion of my privacy. If they want it to be something that I opted into that would be fine some people might want to challenge other people. But I personally want my privacy.

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One week ago
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Please get me off buddy challenge. I do not like it or understand it. 

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Two weeks ago
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I play this game to relax, not to be pushed into challenge after challenge with a partner I don't know. I keep Candy Crush disconnected from Facebook because I don't want to play social games. Forcing a social component onto people who aren't interested is a terrific way to encourage people to find other games to play.And really, the constant stream of competitions is annoying - I think last time I looked I had 6 active - Denize's stars, the space ship with boosts (one of the few that I don't mind), candy pet (I wouldn't mind, except that it's over 3 days and always feels like it drops half that time in the space of an hour), space race, collect gold bars and collect crowns. For a little game, that's a bit much and really feels more like work than play.

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One week ago
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Dear Queen Mia please take on board what people are saying. It is impossible not to access this feature it buddy’s you up with someone whether you like it or not and interferes with the game which is already top heavy with stupid add on features. I have deleted the candy crush app from all my devices and I do not authorise King to use any of my personal information. I do not wish to be paired up with anyone including my real friends thank you very much. 

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Two weeks ago
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 have reported King for sharing my photo and name to strangers outside of my Facebook friends list - against GDPR regulations here in Europe and I suggest others do same to restrict the sharing of information without consent. Considering the news with BA sharing data causing them grief I think King need to wake up and smell the fish (so to speak)

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One week ago
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I want this Buddy Challenge removed. I never wanted it and I should be given an option to remove it. 

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One week ago
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email privacy@support.king.com and complain direct - this forum is a waste of time
Barry Fab One week ago

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email privacy@support.king.com and complain direct

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One week ago
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Also if you don't get a satisfactory response, send a Data Access Request (under GDPR must repond) - that way at least you'll see exactly what they have done with all your data.And it's now free - GDPR got rid of the admin fee!
Akcipitrokulo One week ago

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Hate the buddy challenge. Please remove it from the game.

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One week ago
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Everyone - please email privacy@support.king.com - make your views felt - we are wasting our breath on this forum
Barry Fab One week ago

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I do NOT want a buddy and should've been asked.

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One week ago
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email privacy@support.king.com and complain direct - this forum is a waste of time
Barry Fab One week ago

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Please remove the buddy challenge I don't even know the person u are pairing me with pleaee else I am unintsalling the game

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One week ago
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Hi - this appeared today and I would like it to be removed. I will not be playing candy crush again until it is as it is a gross invasion of privacy and I have no wish to be "buddied".

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One week ago
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Remove or at least provide a way to decline the Buddy Challenge...as others have stated this is creepy, an invasion of privacy, ruins the game experience for me...I don't want to be paired up to a stranger....I don't want to "help" a stranger.  Bad move by King...obviously there's some benefit seen for the company, but is the company ready to deal with any potential negative fallout from this?  Just stop.

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REMOVE  ME FROM THE BUDDY CHALLENGE NOW

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I agree with nearly every objection already posted.  In the response at the top I see that King is going to make a change so that the "buddy" can only see name and photo.  Missing. The. Point. Completely.  I have stopped playing.  Yesterday it appeared that my "buddy" and I only had a little more than one day to wait it out.  Today another day has been tacked on. The ONLY acceptable solution is to immediately stop making this mandatory.  It should be optional and optional only. I cannot believe that someone in King management thinks this is a good idea....and yet, here it is.  I won't be playing the game again until the buddy assignment disappears.  

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One week ago
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Yet again got paired up with an anonymous  who can see my photo - what a pile of crock

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This popped up on my Candy Crush this morning. I hate the Buddy Challenge and will no longer play Candy Crush. I'll wait a few days to see if this is resolved. If not, I'll be removing Candy Crush. Shame on you, King Care for invading my privacy and sharing a picture of me and my child with someone that is not my friend.

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One week ago
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email privacy@support.king.com and complain direct - this forum is a waste of time
Barry Fab One week ago

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This is horrifying. Do not foist a complete stranger on me. have you gone mad? In what Universe was this an idea that any adult could have?

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One week ago
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email privacy@support.king.com and complain direct
Barry Fab One week ago

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Turn off this creepy Buddy Challenge immediately! You hooked me up with a creepy looking guy without a shirt that is no friend of mine. Neither myself nor my husband are amused. I cannot find any way to turn off this feature. I've even picked "Switch" half a dozen times and it's still the same. I've been playing this game for years and will probably delete it completely and forever by tomorrow if this feature is not removed from my account (I've also sent an email to support).

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The answer is remove the "buddy challenge".... no one wants it.

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One week ago
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Why are you forcing me to play buddy challenge didn't ask for it don't want it now feeling reluctant to play this game

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One week ago
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To all of you that just posted recently, I am going to redirect you to a link here on King Care because they want all players to express their thoughts on this link:  https://care.king.com/en/candy-crush-saga/buddy-challenge-222780714#entry_183770

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Two weeks ago
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Everyone - please email privacy@support.king.com - make your views felt - we are wasting our breath on this forum

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One week ago
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Thank you for the emailadress of King. Hopely they are taking us now seriously.
Douwien London One week ago

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From now on i'm not playing Candy Crush till the buddy challenge is removed.

I hate it and cannot choose for having no buddy! Hope you are listening to the players instead of ignoring it!!!!!!!

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One week ago
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email privacy@support.king.com and complain direct - this forum is a waste of time
Barry Fab One week ago

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I hate this buddy challenge feature. Please get rid of it. I hate it.  I do not want to be on a team. I want to play by myself.

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Hi June, hi Graham,

If you read my latest update you can see that, following our players feedback, the Team is working on a change to the feature where you will be able to turn this feature off.  This update will be available soon.

Thank you.

Mia

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One week ago
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Well it looks as though someone has listened eventually It appears to have disappeared off both my ipad and my phone, thank god

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Six days ago
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Apparently you must be lucky because it still showing up for me.
TheWonderGinger Six days ago

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Love the buddy challenge! It’s a lot of fun playing with players from all over the world! Makes the game even more challenging as we share and compete to reach the goals. I wish there was a way to send a thank you or a help me etc to the buddy. Some sort of small conversation via emojis! Thanks King!!!!!

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Four days ago
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The problem is we do not have a choice about this. King shared our information without our permission. We should have a choice in the matter.
Marilu Martin Four days ago
Correct By sharing our details without our permission they are acting illegally, they should abide by the rules of the Countries where their players live as they say they will in their Terms & Conditions
Berrie Anderson Four days ago
Great. Bc one person on this thread loves it, we are stuck with it. Glad I uninstalled this game already.
TheWonderGinger Four days ago

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Queen Mia, I am reporting this comment for a player in my group:

"on my iPad when I get the words Win Streak my iPad freezes and I can’t claim the prize. This has happened 24 times. Not a problem on my iPhone"

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Two weeks ago
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Hi Mark,

Rest assured that your feedback are passed on to the Studio. However, I cannot guarantee if there will be any action taken nor what they will be. 

Thanks for posting here, your feedback is appreciated! 

Mia

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Two weeks ago
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Thank you. Too late for me sadly but hopefully future players will not have to suffer the ‘buddy’ feature.....
Mark EC Two weeks ago

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I hate the buddy challenge.  I also hate the fact that the spaceship boosters and Mort’s helmet boosters disappear after exiting the app.  Put the boosters back!!!!!!!

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One week ago
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I contacted King Care about the buddy challenge and Alberto with King Player Relations answer was .... too bad... if you don't like it don't play the game.  They are saying there is nothing we can do about opting out.  In other words... we are not concerned with your privacy. 

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Oh really, Marilu Martin.  If we don't like it don't play the game.  They may get this wish.  Hope they go bankrupt!

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One week ago
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I thought the same thing!
Marilu Martin One week ago Edited one week ago

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Mia's suggestion does not work.  Please remove Buddy Challenge from my Game-  King does NOT have my permission to give my name to strangers

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One week ago
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If the buddy challenge isn't gone by Saturday I'll uninstall the game and never play another King game again.

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One week ago
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Right - so I did not agree to be on Buddy Challenge. I didn't click on "got it" - I closed the tab as soon as it came up and stated here I did not want it.So today I tried again to see if it were fixed - and found that I had been matched AGAINST MY SPECIFIC WISHES.

Remove the link between me and this person immediately. This is absolutely illegal.

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One week ago
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Trouble is these people are in USA and they don’t give a toss about our laws on privacy but if you read their terms & conditions they agree to abide by the laws of the country where the games are played, fat chance of that
Berrie Anderson Six days ago

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The buddy challenge is just creepy.  I was matched with people I’d never heard of and couldn’t switch it off. I’ve now logged out of Facebook on all devices but I’ve still got a buddy challenger!  Both pictures are now of cartoon characters, but even so I’m finding it a bit disturbing and intrusive. I don’t want a random stranger linked to me in this way.  If I can’t switch this off, I will stop playing the game. 

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One week ago
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I'm with all the rest of you.  If they don't give us the option to opt out of a buddy challenge I'll be moving on too!  King better get smart!

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Six days ago
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Oh and King don't forget the people that made you so popular and so big and so rich.  It was us.  All the players you are betraying.

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Six days ago
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So seeing as Mia's answer does not work. I have decided  to block these strange people that are coming through and what do I find but a fake account. Really king. Not a happy bunny. Please remove this buddy challenge.

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Six days ago
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I, too, would like this buddy challenge removed. Apart from the fact that the person you've 'buddied' me with doesn't play so what is the point, I don't like the fact that this person can see my FB profile pic ..... which I changed to something less personal on FB but it hasn't changed on CCS.  There's no 'green wheel with settings', not update available, and all in all I'm not impressed!!! How about you lift your game so we can go back to enjoying ours.

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Five days ago
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boo hoo if you don't like it leave and play something else 

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Four days ago
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Do you think people should have a choice as to what happens with their information?
Marilu Martin Four days ago Edited four days ago

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Thank you Queen Mia for creating this.  I will direct all players to respond here.

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Two weeks ago
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I now have a childs picture appearing as my buddy - this is getting dangerous for my reputation … can King explain?

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One week ago
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Hi Barry, could you please do a print screen and upload it here?  I am only getting King avatars as buddies.

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One week ago
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My buddy changed to a woman and now my wife is accusing me of chatting with girls
Barry Fab One week ago

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elsa, my wife is a jealous woman and she is giving me a lot of problems since she saw this photo - I tried to explain I don't know this Sofia woman

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One week ago
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Edited one week ago
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Hi Barry, I have deleted your picture as this is a public forum and therefore any one would be able to see it. Also, I am not sure your buddy would agree to have her face in here ;) As for the Buddy Challenge, I would suggest you to keep an eye on the Article available in our Help Centre for updates.

Thanks!

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One week ago
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So you can’t post Barry’s pictures on here because it’s an open forum but you are sharing all ours with god knows who, that is just plain stupid
Berrie Anderson One week ago
pmsl
Barry Fab One week ago Edited one week ago
Lol. You delete a pic here but we are forced to share info with strangers.
TheWonderGinger Four days ago

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Exactly - No Green Wheel. 

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Five days ago
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I don't want the buddy challenge. It's too much like Socialism. I don't want to give points I work for to someone else. Plus, I don't even know the people you guys put as my buddy. Please remove it. If I want to give points to someone, it will be my choice.

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One hour ago
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Do you know the answer?