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Hi @ll,

Thank you for your patience.

I’m delighted to inform you that this has been fixed in Candy Crush Jelly Saga.

You will receive the update automatically the next time you open your game while having an Internet connection.

You might have to quit and restart the game if you play on mobile.

Kindest regards and have a great day,

Tony - King Care Team

1 Comments
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One week ago
1 Comment
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I just completed level 5 with 3 stars and he still won't wake up...have restarted the game...nothing
Dixy One week ago

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Other Answers

This is happening to me also. What do I do?

3 Comments
3 Likes
Three weeks ago
3 Comments
Comments
Hi Jennandersson, Thank you for posting this here on King Care. I am sorry this happened to you too while trying to wake up Odus. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards and have a great Sunday,Tony - King Care Team
Tony Mc Three weeks ago
I've maxed out on this game numerous times been a fan forever...made it to odus 4-5 times and nothing...I starting to wonder with all the other post...set up to fail??
Al Anderson Three weeks ago
This has happened to me too! Can you inbox me pls?
Commonview Two weeks ago

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After sorting this out for me the other day I’m now playing the same level again - even though I have 3 watering cans it is not letting me progress to level 2 to wake Odus. It seems this level is still buggy!

4 Comments
2 Likes
Two weeks ago
4 Comments
Comments
Hi anenglishmum, thank you for posting this here on King Care. Please keep an eye out for the next available update for Candy Crush Jelly Saga. Kindest regards and have a great day, Tony
Tony Mc Two weeks ago
Same issue!! Stuck and have watering cans. Won't let me go to level 3
Sarah Katharine Two weeks ago
I'm glad I'm not alone, I guess.
Tmhopkins Two weeks ago
Driving me mad
Lesleyhdsn One week ago

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This is happening to me at the moment, how is this fixed?

7 Comments
1 Likes
Three weeks ago
7 Comments
Comments
Hi Lisa Burke,Thank you for posting this here on King Care. I am sorry this happened to you too while trying to wake up Odus. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards and have a great Sunday,Tony - King Care Team
Tony Mc Three weeks ago
I too have completed all five levels and odus isnt waking up, can u please help
Natasha Franklin Three weeks ago
Hi Natasha Franklin,Thank you for posting this here on King Care. I am sorry this happened to you too while trying to wake up Odus. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards and have a great Sunday,Tony - King Care Team
Tony Mc Three weeks ago
The last level for me is not opening and it is showing I have 3 more water cans than need and the owl still will not wake up
Meghann McShane Two weeks ago
Hi Meghann McShane, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Two weeks ago
This has happened to me too.
Hiba Abbas Two weeks ago
This is happening to me too.
Dixy One week ago Edited one week ago

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Has happened to me too and reported in another thread

1 Comments
1 Likes
Three weeks ago
1 Comment
Comments
Thanks Shazzpr, seen that ;-)
Tony Mc Three weeks ago

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This happened to me too. And I also got 3 stars

1 Comments
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Three weeks ago
1 Comment
Comments
Hi Babylovisa,Thank you for posting this here on King Care. I am sorry this happened to you too while trying to wake up Odus. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards and have a great Sunday,Tony - King Care Team
Tony Mc Three weeks ago

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And me... 

1 Comments
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Three weeks ago
1 Comment
Comments
Hi MarkyG,Thank you for posting this here on King Care. I am sorry this happened to you too while trying to wake up Odus. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards and have a great Sunday,Tony - King Care Team
Tony Mc Three weeks ago

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Me too....

1 Comments
0 Likes
Three weeks ago
1 Comment
Comments
Hi anenglishmum, Thank you for posting this here on King Care. I am sorry this happened to you too while trying to wake up Odus. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards and have a great Sunday,Tony - King Care Team
Tony Mc Three weeks ago

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I’m also having this issue.

1 Comments
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Three weeks ago
1 Comment
Comments
Hi Nicole Stewart, Thank you for posting this here on King Care. I am sorry this happened to you too while trying to wake up Odus. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards and have a great Sunday,Tony - King Care Team
Tony Mc Three weeks ago

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I want to complete the Odus levels too I thought King took him from the game sub 100 level?

1 Comments
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Three weeks ago
1 Comment
Comments
Hi Roy Lewis, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Three weeks ago

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This happened to me also. Soo frustrating,spent forever completing the levels, just for him to not wake up. Ugh

1 Comments
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Three weeks ago
1 Comment
Comments
Hi Jess Rox,Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Three weeks ago

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Comigo tbm aconteceu. Passei todos os níveis e o Odus não acordou e não recebi os prêmios. Agora já tem outro desafio: salvar a Misty. 

1 Comments
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Three weeks ago
1 Comment
Comments
Hi Regiane Nunes,Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Three weeks ago

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Happened twice to me. Very frustrating after using items to get there.

1 Comments
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Three weeks ago
1 Comment
Comments
Hi Ashley Hill, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Two weeks ago

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It happened with the misty too I had all I needed to !I've to the next step and it just got stuck and never opened 

1 Comments
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Three weeks ago
1 Comment
Comments
Thanks Melissa, https://care.king.com/en/candy-crush-jelly-saga/why-cant-i-get-the-rewards-even-after-i-finish-the-steps
Tony Mc Two weeks ago

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I also fell victim to the Odus scam! A real bummer since this is my first time making it to the top!

1 Comments
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Three weeks ago
1 Comment
Comments
Hi W.Joseph, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Two weeks ago

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Hello - I’m having this issue too. Can you help please? Thanks 

1 Comments
0 Likes
Three weeks ago
1 Comment
Comments
Hi Karen Davidson, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Two weeks ago

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I've got this same problem. I never know when I get to the end if it will work. This time, I opened all the flowers and completed all levels twice and he still didn't awaken. Love the opportunity to win boosters, but hate completing all levels (and sometimes using boosters to do so) and getting nothing at the end. 

1 Comments
0 Likes
Three weeks ago
1 Comment
Comments
Hi Erika, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Two weeks ago

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I am having this problem also.

1 Comments
0 Likes
Three weeks ago
1 Comment
Comments
Hi caremulcahy, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Two weeks ago

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I did the Odus thing last week. On iPhone. Used loads of effort, time boosters gold bars - denied- 3 stars on levels 1-5. Tried hitting him with my finger - nothing. Didn’t wake. Glutton for punishment that I am tried again today and yesterday- same result- gutted. Reply (unlikely but I can ask) via email please 

1 Comments
0 Likes
Three weeks ago
1 Comment
Comments
Hi Bobser, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Two weeks ago

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This is happening to me...thought I did something wrong.. :(

1 Comments
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Two weeks ago
1 Comment
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Hi Lithius, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Two weeks ago

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I’ve completed all 5 levels and am getting this fail too.

1 Comments
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Two weeks ago
1 Comment
Comments
Hi Eric, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Two weeks ago

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As shown here.

0 Comments
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Two weeks ago
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He hasn’t woken up for me either and I have completed the 5 levels. 

1 Comments
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Two weeks ago
1 Comment
Comments
Hi Celena Burns, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Two weeks ago

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Finished all five levels with full stars. Still won't wake up. Have done the levels over. Still nothing. How do we fix this?

1 Comments
0 Likes
Two weeks ago
1 Comment
Comments
Hi Nicci Freeman, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Two weeks ago

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Same here! This is the THIRD time I've gotten through all 5 levels and Odis doesn't wake up. Why?!?

1 Comments
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Two weeks ago
1 Comment
Comments
Hi raven madison, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Two weeks ago

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With only 12 hour left... help!!

I have the same problem.

1 Comments
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Two weeks ago
1 Comment
Comments
Hi alienf320, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Two weeks ago

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Happening to me too

1 Comments
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Two weeks ago
1 Comment
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Hi Simone Elizabeth, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Two weeks ago

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I'm having the same problem

1 Comments
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Two weeks ago
1 Comment
Comments
Hi Melissa, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Two weeks ago

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I have the same issue

1 Comments
0 Likes
Two weeks ago
1 Comment
Comments
Hi Jason, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Two weeks ago

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I have this same problem. Very frustrating as I used items to complete!

1 Comments
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Two weeks ago
1 Comment
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Hi Mary Pannoni, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Two weeks ago

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Whats going here? No answers?

1 Comments
0 Likes
Two weeks ago
1 Comment
Comments
Hi Travis O'Mahony, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Two weeks ago

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This has happened to me also.

1 Comments
0 Likes
Two weeks ago
1 Comment
Comments
Hi Josseppi22, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Two weeks ago

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Same thing happened to me today!

1 Comments
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Two weeks ago
1 Comment
Comments
Hi Joeyk, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Two weeks ago

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Same problem for me again

1 Comments
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Two weeks ago
1 Comment
Comments
Thanks Shazzpr, our Game Studio is aware of this issue and working on a solution
Tony Mc Two weeks ago

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Same problem. Please help.

1 Comments
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Two weeks ago
1 Comment
Comments
Ni Nickie_m, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Two weeks ago

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I finished this morning with over half hour left and he still didn't wake up.  I even went back and made sure that all 5 levels were completed with 3 stars but still no rewards or waking Odus.

1 Comments
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Two weeks ago
1 Comment
Comments
Hi Kristin Wiley, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Two weeks ago

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不知道

1 Comments
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One week ago
1 Comment
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Hi Kelvin He, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc One week ago

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Same problem here as well. Help!

1 Comments
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One week ago
1 Comment
Comments
Hi Jemmer, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc One week ago

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Do you know the answer?