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Hi @ll,

Thank you for your patience.

I’m delighted to inform you that this has been fixed in Candy Crush Jelly Saga.

You will receive the update automatically the next time you open your game while having an Internet connection.

You might have to quit and restart the game if you play on mobile.

Kindest regards and have a great day,

Tony - King Care Team

3 Comments
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Five months ago
3 Comments
Comments
I just completed level 5 with 3 stars and he still won't wake up...have restarted the game...nothing
Dixy Five months ago
It is not working for me!! 2/21/18
PattyParsons Two months ago
Its not working for me got to odus and nothing happening
Kelly Andesen One week ago

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Other Answers

After sorting this out for me the other day I’m now playing the same level again - even though I have 3 watering cans it is not letting me progress to level 2 to wake Odus. It seems this level is still buggy!

4 Comments
4 Likes
Five months ago
4 Comments
Comments
Hi anenglishmum, thank you for posting this here on King Care. Please keep an eye out for the next available update for Candy Crush Jelly Saga. Kindest regards and have a great day, Tony
Tony Mc Five months ago
Same issue!! Stuck and have watering cans. Won't let me go to level 3
Sarah Katharine Five months ago
I'm glad I'm not alone, I guess.
Tmhopkins Five months ago
Driving me mad
Lesleyhdsn Five months ago

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This is happening to me also. What do I do?

3 Comments
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Six months ago
3 Comments
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Hi Jennandersson, Thank you for posting this here on King Care. I am sorry this happened to you too while trying to wake up Odus. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards and have a great Sunday,Tony - King Care Team
Tony Mc Six months ago
I've maxed out on this game numerous times been a fan forever...made it to odus 4-5 times and nothing...I starting to wonder with all the other post...set up to fail??
Al Anderson Six months ago
This has happened to me too! Can you inbox me pls?
Commonview Five months ago

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This is happening to me at the moment, how is this fixed?

8 Comments
2 Likes
Six months ago
8 Comments
Comments
Hi Lisa Burke,Thank you for posting this here on King Care. I am sorry this happened to you too while trying to wake up Odus. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards and have a great Sunday,Tony - King Care Team
Tony Mc Six months ago
I too have completed all five levels and odus isnt waking up, can u please help
Natasha Franklin Six months ago
Hi Natasha Franklin,Thank you for posting this here on King Care. I am sorry this happened to you too while trying to wake up Odus. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards and have a great Sunday,Tony - King Care Team
Tony Mc Six months ago
The last level for me is not opening and it is showing I have 3 more water cans than need and the owl still will not wake up
Meghann McShane Five months ago
Hi Meghann McShane, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Five months ago
This has happened to me too.
Hiba Abbas Five months ago
This is happening to me too.
Dixy Five months ago Edited five months ago
Please King Care fix mine!!!!! I have had way more than it says I needed and they keep disappearing. In the new Odus it opened up but I did not pass and then it closed again and will not open. For me, this has just been a waste!!
PattyParsons Two months ago

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Has happened to me too and reported in another thread

1 Comments
1 Likes
Six months ago
1 Comment
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Thanks Shazzpr, seen that ;-)
Tony Mc Six months ago

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Happened twice to me. Very frustrating after using items to get there.

1 Comments
1 Likes
Six months ago
1 Comment
Comments
Hi Ashley Hill, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Five months ago

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It happened with the misty too I had all I needed to !I've to the next step and it just got stuck and never opened 

1 Comments
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Six months ago
1 Comment
Comments
Thanks Melissa, https://care.king.com/en/candy-crush-jelly-saga/why-cant-i-get-the-rewards-even-after-i-finish-the-steps
Tony Mc Five months ago

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I've got this same problem. I never know when I get to the end if it will work. This time, I opened all the flowers and completed all levels twice and he still didn't awaken. Love the opportunity to win boosters, but hate completing all levels (and sometimes using boosters to do so) and getting nothing at the end. 

1 Comments
1 Likes
Six months ago
1 Comment
Comments
Hi Erika, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Five months ago

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This happened to me too. And I also got 3 stars

1 Comments
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Six months ago
1 Comment
Comments
Hi Babylovisa,Thank you for posting this here on King Care. I am sorry this happened to you too while trying to wake up Odus. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards and have a great Sunday,Tony - King Care Team
Tony Mc Six months ago

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And me... 

1 Comments
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Six months ago
1 Comment
Comments
Hi MarkyG,Thank you for posting this here on King Care. I am sorry this happened to you too while trying to wake up Odus. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards and have a great Sunday,Tony - King Care Team
Tony Mc Six months ago

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Me too....

1 Comments
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Six months ago
1 Comment
Comments
Hi anenglishmum, Thank you for posting this here on King Care. I am sorry this happened to you too while trying to wake up Odus. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards and have a great Sunday,Tony - King Care Team
Tony Mc Six months ago

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I’m also having this issue.

1 Comments
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Six months ago
1 Comment
Comments
Hi Nicole Stewart, Thank you for posting this here on King Care. I am sorry this happened to you too while trying to wake up Odus. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards and have a great Sunday,Tony - King Care Team
Tony Mc Six months ago

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I want to complete the Odus levels too I thought King took him from the game sub 100 level?

1 Comments
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Six months ago
1 Comment
Comments
Hi Roy Lewis, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Six months ago

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This happened to me also. Soo frustrating,spent forever completing the levels, just for him to not wake up. Ugh

1 Comments
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Six months ago
1 Comment
Comments
Hi Jess Rox,Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Six months ago

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Comigo tbm aconteceu. Passei todos os níveis e o Odus não acordou e não recebi os prêmios. Agora já tem outro desafio: salvar a Misty. 

1 Comments
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Six months ago
1 Comment
Comments
Hi Regiane Nunes,Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Six months ago

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I also fell victim to the Odus scam! A real bummer since this is my first time making it to the top!

1 Comments
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Six months ago
1 Comment
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Hi W.Joseph, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Five months ago

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Hello - I’m having this issue too. Can you help please? Thanks 

1 Comments
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Six months ago
1 Comment
Comments
Hi Karen Davidson, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Five months ago

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I am having this problem also.

1 Comments
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Six months ago
1 Comment
Comments
Hi caremulcahy, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Five months ago

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I did the Odus thing last week. On iPhone. Used loads of effort, time boosters gold bars - denied- 3 stars on levels 1-5. Tried hitting him with my finger - nothing. Didn’t wake. Glutton for punishment that I am tried again today and yesterday- same result- gutted. Reply (unlikely but I can ask) via email please 

1 Comments
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Six months ago
1 Comment
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Hi Bobser, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Five months ago

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This is happening to me...thought I did something wrong.. :(

1 Comments
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Five months ago
1 Comment
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Hi Lithius, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Five months ago

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I’ve completed all 5 levels and am getting this fail too.

1 Comments
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Five months ago
1 Comment
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Hi Eric, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Five months ago

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As shown here.

0 Comments
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Five months ago
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He hasn’t woken up for me either and I have completed the 5 levels. 

1 Comments
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Five months ago
1 Comment
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Hi Celena Burns, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Five months ago

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Finished all five levels with full stars. Still won't wake up. Have done the levels over. Still nothing. How do we fix this?

1 Comments
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Five months ago
1 Comment
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Hi Nicci Freeman, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Five months ago

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Same here! This is the THIRD time I've gotten through all 5 levels and Odis doesn't wake up. Why?!?

1 Comments
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Five months ago
1 Comment
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Hi raven madison, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Five months ago

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With only 12 hour left... help!!

I have the same problem.

1 Comments
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Five months ago
1 Comment
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Hi alienf320, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Five months ago

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Happening to me too

1 Comments
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Five months ago
1 Comment
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Hi Simone Elizabeth, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Five months ago

You can not write a comment. Either you must sign in or the commenting is closed.

I'm having the same problem

1 Comments
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Five months ago
1 Comment
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Hi Melissa, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Five months ago

You can not write a comment. Either you must sign in or the commenting is closed.

I have the same issue

1 Comments
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Five months ago
1 Comment
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Hi Jason, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Five months ago

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I have this same problem. Very frustrating as I used items to complete!

1 Comments
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Five months ago
1 Comment
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Hi Mary Pannoni, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Five months ago

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Whats going here? No answers?

1 Comments
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Five months ago
1 Comment
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Hi Travis O'Mahony, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Five months ago

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This has happened to me also.

1 Comments
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Five months ago
1 Comment
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Hi Josseppi22, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Five months ago

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Same thing happened to me today!

1 Comments
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Five months ago
1 Comment
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Hi Joeyk, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Five months ago

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Same problem for me again

1 Comments
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Five months ago
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Thanks Shazzpr, our Game Studio is aware of this issue and working on a solution
Tony Mc Five months ago

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Same problem. Please help.

1 Comments
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Five months ago
1 Comment
Comments
Ni Nickie_m, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Five months ago

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I finished this morning with over half hour left and he still didn't wake up.  I even went back and made sure that all 5 levels were completed with 3 stars but still no rewards or waking Odus.

1 Comments
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Five months ago
1 Comment
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Hi Kristin Wiley, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Five months ago

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不知道

1 Comments
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Five months ago
1 Comment
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Hi Kelvin He, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Five months ago

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Same problem here as well. Help!

1 Comments
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Five months ago
1 Comment
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Hi Jemmer, Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
Tony Mc Five months ago

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so no solution, no support? 

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Two weeks ago
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twice now I have completed all 5 levels of dream world but Odus never woke up and I did not receive my prize, why? I did every level and got 3 stars on the firth level

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One week ago
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Odis won’t wake up.  Finished all levels with three starts 

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One week ago
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Care.king.com doesn't care to support their customers. 

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One week ago
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Having the exact same proble imma need someone to take care of that  about ready to delete the whole app

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One week ago
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Edited one week ago
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This is now happening again. I count at least 5-6 times! 

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One week ago
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Do you know the answer?