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*Superstar Information Post* Star Cats are not activating *Bubble witch 3*

Pretty cats, but some players have been reporting issues with not being able to activate them despite having star dust and then the game prevents them from playing a level because of it. 

The Studio is aware of it and they are actively working on a permanent fix. 

Queen Mia has asked me to relay a workaround for those who cannot get them to work as a temporary solution. 

On mobile:

Install the game on your mobile, log in via FB in the game and activate the cats.

On Desktop:

Here is how I "fixed" the cats and now I have been able to access them:

1) Opened BW3 Saga on Windows 10 and clicked the "Connect" to connect to facebook account so progress is saved to facebook.

Then, once the map loaded, and without playing the game, closed the app on Windows 10.

2) Using Google Chrome, went to BW3 Saga on facebook (I googled this to find the version that is on facebook)

3) Logged into Facebook

4) Opened up game, and sure enough, it showed the level I was frozen on

5) Activated the cat on the facebook page

6) Exited facebook

7) Went back to Windows 10 app

8) Cats are now activated!

Let us know if it works for you! :)

Chicken Slayer
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Asked one week ago Edited one week ago
Correct Answer

Tried this and stayed connected to internet the whole time.  When I went back to desktop app I still couldn't get past the activate cats. Found I had to play the game in facebook first and then I could go back to the app, then I was able to get past the activate cats to play

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Six days ago
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well i have tried this & all the other things that i am told to do, but still can't get past the "activate" button...i am on level 71 & i play on Windows 10. Why is this so hard for anyone to fix? I keep getting the same answers over & over but still is not fixed. I have spent a bit of my own money playing this game & i love it, but this is ridiculous. Maybe the people working on this need more experience...someone please help!!! I really love this game!!!
Robin Gibbs Four days ago

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Desculpa eu me intrometer, mas não achei outro post que possa me ajudar na minha pergunta, eu já estou no nivel 695 e já terminei de cosntruir minha casa, mas ainda não ativou os gatos pra mim. Queria saber quando ou como vai ser ativado os gatos? Eu já atualizei o jogo. 

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Six days ago
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Thank you @Sharon, thats a great help to know!

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Six days ago
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Hi Patricia, I am sorry we can only speak English here, if you don't speak Duel languages, I have a link here that will help you

Agradecemos a sua pergunta. De momento, o King Care só está disponível em inglês e Espanhol

 https://bubblewitch3saga.com/help

If you can speak English, can you see the star cats at all?

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Six days ago
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I tried this and its been an hour i m online but nothing is working.  Really rubbish i am deleting the game itself.

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Six days ago
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Hi Renuka, that is a shame because it is a problem the team are working on. This fix was just meant to be a workaround in the meantime and it has worked for many :(

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Six days ago
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