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Bubble Witch 3 Saga - Connection Issues

Hello all,

Just to let you know that there are some ongoing issues with the game on all platforms right now (Facebook, mobile etc).

The game development team are aware of this and I'll be sure to update you as and when I get any further news from them.

Thank you for your patience.

Kind regards,

Johnny

Johnny Ryall Asked six months ago
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We are happy to inform everyone that this should now be resolved :-) 

Have a magical week! 

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Six months ago
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Bubble Witch 3 (& Bubble Witch 2) still not loading. What needs to be done on my part in order for this resolution to take effect?
Auntie Ck Six months ago
I play both Candy Crush and BW3. In Bubble Witch 3 I am on level 250 and only connect through my King connection. Even though I have gold, I am unable to use it with the message "No Connection" I play on my Kindle.This has been going on since the last update. Before that time I had absolutely no issues connecting. My home says "Coming Soon" again. If you can't get this fixed, would you please transfer my gold to my Candy Crush, and I'll call it a day on this game. Oh - and the fairy dust collected from my neighbors is now severely downgraded to about 1/2 the fairy dust that was previously given. Nice update! lol
Deb Long Six months ago Edited six months ago
This issue is not resolved yet, at least in my Fire tablet. Since the update, it says "connection not found."
Andrea Wilson Six months ago

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BW3 still won't open for me.  It flashes the orange King screen for a split second and then closes.  :(.   Please help!

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Six months ago
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Please follow the steps here for further assistance: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
Johnny Ryall Six months ago

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We are currently looking into this, thanks! 

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Six months ago
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 Good morning I noticed that  again that when I tried to  up grade Stellas home the upgrade was given but then removed and fairy dust points were also taken I've come very close to not playing this game and making any more purchases I've been told twice that it's been resolved and has not I truly like the game but this is been going on too long I hope it doesn't get resolved soon I will miss this game thank you for your time

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Six months ago
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having problems downloading.  

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Six months ago
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Having problems connecting to the online shop. I keep getting an error message saying that the shop is offline.  I've been getting this message since this past weekend.  I've always been able to connect to the shop, haven't changed anything as far as game on my android phone or wifi connection,  and have 128 gold bars which I purchased previous to this issue which I can't use to purchase in game boosters, extra lives, or game extentions. I can't connect through my at&t mobile server either. I've tried logging out of my king account and facebook, restarted the app, and my phone to no avail. Please help. It's been days now.  Thanks!

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Six months ago
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