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What is my User ID and where can I find it?

If you’ve ever had an issue with one of our games and have contacted us in the past, you may have been asked to provide your in-game user ID.

This is a question often met with a little confusion, is it my email address? Is it my Facebook name? Don’t worry, we are here to clear that up.

Your user ID is simply your personal identifier that lets us locate your account and provide you with better service and assistance.

Finding your user ID needn’t be a chore either, the process is very simple. Here's all you need to know on how to get hold of this number. 

1. Open the Game of your choice


 2. Tap the pink cog in the bottom left hand corner of the screen and then select the orange Kingdom symbol.

*If the icon does not appear, like in the images above. Open the game and make sure the app is disconnected from Facebook (if connected)! Then restart the game and once you open it again, you should see the icon. 


3. Double tap the Kingdom symbol that appears on top of your screen


4. And voilà; the logo should disappear to reveal your User ID


You should now have all the information needed to find your user ID.

Now that's done, find out how to create a Kingdom account and sync your progress to Facebook?

Or if you need more help, head to


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