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What is my User ID and where can I find it?

Hi all,

You might sometimes be asked in a private message to provide us with your in game User ID. 

This is a number that will help us locate your account and provide you with better service and assistance.

Here's all you need to know on how to get hold of this number.

Open the game of your choice:

Select the orange Kingdom symbol

Then this screen will pop-up and you'll need to double tap the Kingdom symbol on top of your screen:

Next thing you'll see is your User ID;

Thanks!

Take care,

Tony - King Care Team

Tony Mc Asked eight months ago
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I didn't have this question, but I very much like these information posts. Thanks, Tony!

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Seven months ago
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I found the King icon didnt appear in settings if I was connected to facebook, but if i disconnected then it showed up, i was then able to reconnect afterwards

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Four weeks ago
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There are icons in the bottom left in a half circle around the corner under settings, but there is just sound, volume, how to play, and settings which include how to play, FAQs, restore purchases, notifications, terms, privacy, log out, and contact us.

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Five weeks ago
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I have the same issue on my Kindle Fire. The avatar on my device is different than the one to the left and not sure how to synch or change in device. On the device there is no orange crown in settings.
Kippy.kat Four weeks ago

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The icons do not appear on my candy crush screen in that location.  Any idea?

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Five weeks ago
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Hi Juli,

Thanks for posting this here on King Care.

Can you see the relevant icons anywhere else on your screen in Candy Crush Saga? The above example I gave is for Candy Crush Soda Saga, but these steps are very similar in our other games.

If you experience any issue in finding out what your User ID is, then please let me know what device you´re using and I can upload the relevant steps in screenshots for you to follow.

Kindest regards,

Tony - King Care Team 

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Five weeks ago
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Hi there, I was being directed to here to provide my device ID, 1560124417

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Five weeks ago
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I will send you a message now!
Cezdiamond Five weeks ago

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Hi @Juli,

Thank you for your feedback.

Can you please let me know what sort of device you are using? iOS, Android, Kindle, Windows.. 

Thanks a lot in advance ;-)

Kindest regards and have a great Sunday,

Tony - King Care Team

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Four weeks ago
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Four weeks ago
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Edited four weeks ago
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