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Cezdiamond Asked ten months ago Edited ten months ago
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My game don't load ( Candy crush soda) every time I try to play, it doesn't let me play the level and tries to load and then just kicks me out its being doing this for the longest time I thought it was a glitch and with the nest update it'll be fix but it didn't. what can I do can you help please ☹️

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Eight months ago
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Hi Ruth- Which model of device are you playing on? Have you found our troubleshooting pages?
Cezdiamond Eight months ago

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Sure would be awesome if you could fix the glitches in Alpha Betty! :)

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Ten months ago
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Alguém pode me ajudar na fase 2142 não tem o tanto de gelatina que pedem para destruir 

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Ten months ago
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Agradecemos a sua pergunta. De momento, o King Care só está disponível em inglês e Espanhol.
Cezdiamond Ten months ago

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I see you've upped the chances on Alpha Betty level 418, but it still takes a round or two for chunks 5-7 to show, and the 8th cheese chunk STILL does not appear. SO FRUSTRATING!

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Ten months ago
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Edited ten months ago
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Thanks for sharing, we will look into this.
Cezdiamond Ten months ago

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i love candy crush a lot and currently was on lvl 1387 then i thoufht of taking backup by connecting to facebook but unfortunately in that attempt i lost all my progress and i was playing as a guest therefore plzz help me plzz i am in tears now for my blunder my email address is onlypokemongohere@gmail.com plzz help me
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Ten months ago
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I have sent you a private message on King Care :-)
Cezdiamond Ten months ago

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I really enjoy candy crush saga I've been playing it for years now. But there a issue that upsets me and I wanted to share maybe someone else is facing this. It didn't happen once or twice but many times but I was pacient. Now I think is unfair because Im stuck on level 2618 and ok I looked for videos of other people playing and it doesn't seem that hard, but for me it does it keeps on popping licorice and makes this level impossible. And if I remain on this level for a while I might as well wait for 2 week in order to have this episode on my phone and try to play it from them. I believe is unfair if a level is challenging it must be challenging for all players not for some. I believe we are all King lovers, so I please ask for an explanation or to try and fix this issue. Thank you

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Nine months ago
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Thanks for posting on King Care. We appreciate you taking the time to provide us with this feedback. Here at King we are always working hard to keep our games fun and exciting. This means that from time to time we may tweak certain levels.Your comments have been passed on.
Cezdiamond Eight months ago

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I have been trying to get help I don't get my daily gifts any more just the spin cant play need them 

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Eight months ago
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Hi Debbie- Do you mean the Daily Booster Wheel? Is there an error message?
Cezdiamond Eight months ago

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Hi, I noticed you removed Diamond Digger Saga from King.com. Was there a reason to this? It's the only place I can play your games.

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Eight months ago
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Try presenting games that work, correctly, consistently and address user issues.  Then and only then will you achieve what you are asking for.

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Eight months ago
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Thanks for the feedback please let me know if you need a hand with anything.
Cezdiamond Seven months ago

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  2810  --  2 Oct 17

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Six months ago
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I really enjoy Shuffle Cats but it would be much better if I could get a response from an actual person when I submit a support ticket. 3-9 days is absolutely ridiculous! Especially when I submitted the ticket because 90% of my gems went missing!! 

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Six months ago
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Írja ide egy választ

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Three months ago
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HI CEZ!! You already know I love Papa Pear, Candy Crush, and Blossom Blast (which is WAY under-advertised!) and I spend most of my day checking the forums and helping people out with questions...if I am not goofing off on our FB website lol. Otherwise, not much to tell. My highest levels right now are on Papa Pear (I am actually waiting for new levels) but I am past level 1100 on Candy Crush, and on Blossom Blast, I am on level 140...just started playing that one again. I love King games so much!

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Two months ago
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Edited two months ago
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I would like a refund for all of the candy crush saga that was purchased. All of my accounts were hacked and i would really like a refund please.

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Five weeks ago
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I am very sorry Bri. We do not handle payments here on King Care, do not worry you can find all of the information you need here- https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1
Cezdiamond Five weeks ago
Where can I get actuallyhelp. I don't want a articleto read
Bri Holmes Five weeks ago
There are links in that article that will direct you to the right help.
Laura Grosvenor
477 106
Three weeks ago

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I just purchased a Dainty bundle for R109.99 but I didn’t receive any boosters. Please load them or refund me!

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Three weeks ago
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Hi Larnelle, King care cannot deal with purchase issues, but if you follow this link you will get the help you need :) can you copy and paste this into your browser. - https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1
Chicken Slayer
4050 313
Three weeks ago Edited three weeks ago

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