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We want to hear from you!

We want to know more about our fantastic and loyal players :-)

Which games you love, which levels are your top scorers and what are your best strategies. 

Each week we will reach out to you to share your comments, thoughts and photos! We are looking forward to hearing from you all. 

Watch this space!

                                                                         

Cezdiamond Asked three months ago Edited three months ago
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Sure would be awesome if you could fix the glitches in Alpha Betty! :)

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Three months ago
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My game don't load ( Candy crush soda) every time I try to play, it doesn't let me play the level and tries to load and then just kicks me out its being doing this for the longest time I thought it was a glitch and with the nest update it'll be fix but it didn't. what can I do can you help please ☹️

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Seven weeks ago
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Hi Ruth- Which model of device are you playing on? Have you found our troubleshooting pages?
Cezdiamond Seven weeks ago

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Alguém pode me ajudar na fase 2142 não tem o tanto de gelatina que pedem para destruir 

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Three months ago
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Agradecemos a sua pergunta. De momento, o King Care só está disponível em inglês e Espanhol.
Cezdiamond Three months ago

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I see you've upped the chances on Alpha Betty level 418, but it still takes a round or two for chunks 5-7 to show, and the 8th cheese chunk STILL does not appear. SO FRUSTRATING!

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Three months ago
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Edited three months ago
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Thanks for sharing, we will look into this.
Cezdiamond Three months ago

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i love candy crush a lot and currently was on lvl 1387 then i thoufht of taking backup by connecting to facebook but unfortunately in that attempt i lost all my progress and i was playing as a guest therefore plzz help me plzz i am in tears now for my blunder my email address is onlypokemongohere@gmail.com plzz help me
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Three months ago
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I have sent you a private message on King Care :-)
Cezdiamond Three months ago

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I really enjoy candy crush saga I've been playing it for years now. But there a issue that upsets me and I wanted to share maybe someone else is facing this. It didn't happen once or twice but many times but I was pacient. Now I think is unfair because Im stuck on level 2618 and ok I looked for videos of other people playing and it doesn't seem that hard, but for me it does it keeps on popping licorice and makes this level impossible. And if I remain on this level for a while I might as well wait for 2 week in order to have this episode on my phone and try to play it from them. I believe is unfair if a level is challenging it must be challenging for all players not for some. I believe we are all King lovers, so I please ask for an explanation or to try and fix this issue. Thank you

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Two months ago
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Thanks for posting on King Care. We appreciate you taking the time to provide us with this feedback. Here at King we are always working hard to keep our games fun and exciting. This means that from time to time we may tweak certain levels.Your comments have been passed on.
Cezdiamond Seven weeks ago

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I have been trying to get help I don't get my daily gifts any more just the spin cant play need them 

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Seven weeks ago
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Hi Debbie- Do you mean the Daily Booster Wheel? Is there an error message?
Cezdiamond Five weeks ago

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Hi, I noticed you removed Diamond Digger Saga from King.com. Was there a reason to this? It's the only place I can play your games.

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Six weeks ago
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Try presenting games that work, correctly, consistently and address user issues.  Then and only then will you achieve what you are asking for.

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Three weeks ago
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Thanks for the feedback please let me know if you need a hand with anything.
Cezdiamond Three weeks ago

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Do you know the answer?