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*Superstar Information Post* Why have my friends got a feature I haven't?

This is another common feature in all games. Currently my Husband has the speedies in Paradise Bay and I do not. Its in testing. So a core group have it, the rest don't. Unfortunately for him and the rest, its also got big issues, so isn't currently working properly but the team are pretty good with that game and will fix it. That is why things are usually in testing before being released to everyone. So that all the issues can be ironed out and the game doesn't crash over and over again. (One very frustrated husband)

We often hear though about friends have things and the poster doesn't. Often too in husband and wives who both play the game. You would think being in the same house or country that everyone would get it, but it doesn't work like that.

I have a link that explains the reasons for this

https://care.king.com/en/blog/article/when-can-i-get-my-events 

Often too you will find that just because there is one test, that's not the end to it. In Paradise Bay recently we had a shipyard introduced. Some had the full version. Some had it but couldn't see visiting boats. Some didn't have it at all. The same with games like Bubble witch 3 and pet rescue. You quite often have tests within tests. And that is where it gets frustrating. Because the studio do not always tell us what they are testing. So until you players ask, and we pass it on to the moderators to check, we do not always know what is  a glitch and isn't. Sometimes things only go so far in an event because you only have a part test. Sometimes it stops because it is a test and isn't working. 

In order to get you the help you need, we need some information

1. Has troubleshooting been done, if yes then what?

2. Game app version (device)

3. Make and model of device

4. OS system installed (both pc and devices)

5. Available storage on device (if mobile device)

6. Screenshot of error, is there an error message?

7. If using a browser (pc) then which browser and version.

Please be polite when asking. Remember the moderators here do not have control of the game. But the more information we have, the better. We will always ask you to try troubleshooting first as sometimes that can make the difference between something not working and working properly. 

Happy gaming :)

Chicken Slayer
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Asked three months ago
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Two months ago
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Sigh of relief for long suffering partners everywhere...the glitch has been fixed here at least :D 

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Three months ago
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i know the question, why hasn't my game been able to register after 1 year playing solo to level 60 in poaradise bay, why isnt paradise bay even listed in games , and most recently why does my game say in tradepost, you cannot collect this item, your version doesnt have this item, please update game, n more importantly just how do i update game when going to store only informs me i already have game n offers only to play, , arghhh!

as for the answer , the answer is simple my friends, I don't know and more than likely never will.!

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Two months ago
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Hi Jonamo, 

I can help you with this!

The game is listed on here, you just need to go to the official forum via the link as that forum was already set up when King took the game over. I agree though. Its a King game, so should be on here. See, I'm not the only one that thinks that Moderators ;)

The issue with the update needed, it was a paradise bay bug because the new ship building event was based on older models of the same type events, but without the being able to help friends parts. That's why it was throwing up errors as it wanted people to help people but it wasn't in this release. The good news is, there has been a fix applied. Quit your game, restart your device and when you reload the game it should automatically update. 

As regards the game registering, not quite sure what you mean, do you mean connecting to Facebook? It should ask you but is in the settings via the cog. If its not working, you can also get to ingame support via the cog and can email them from your device. If that doesn't work, it is on the page for the paradise bay forum, but they will need to ask more questions to find your game. 

Paradise bay forum

I don't know if you are on Facebook, but this is a very good group which keeps up uptodate with all news and hints etc too :)

https://www.facebook.com/groups/paradisebaygame/

I hope this helps! :)

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Two months ago
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