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Is your game crashing on your mobile device?

You are in the middle of crushing some Candies, or saving some cute Pets when... the game crashes!

Uh oh!!!!                                                            

We can understand your frustration and we want to help you get back on track and back to your game as quickly as possible. 

                                                                                                                                  

Let's fix things together, please see our troubleshooting steps below. 

Playing on an Android device? Click here

Playing on an iOS device? Click here

Cezdiamond Asked one year ago Edited one year ago
Answers
The game candy crush saga was hanging. Is must remover the app and load it again. Mine level was the level where was the crash. But all mine hands, lolly's and boll wherry gone away. Its complete empty.There is a lot of money gone.Theo Heemskerk
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One year ago
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Hi Hennie- I will send you a message so that we can check this :-)
Cezdiamond One year ago

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Escribe tu respuesta aquí

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Ten months ago
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Gracias por su pregunta. Estaremos encantados de ayudarle en https://care.king.com/es/
Cezdiamond Ten months ago

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Hi, I have the same problem. Didn't register with FB, only with GooglePlay. Suddenly back to level 1, and when I try to log in with my GooglePlay email it says account doesn't exist :(

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Three months ago
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